SaaStr

MARCH 27, 2019

In Leyla’s role today, she leads the charge on extending the power of Salesforce with a full portfolio of mobile apps, and is responsible for driving product, go-to-market and other key programs around Salesforce’s mobile offerings. ” And get an engineer fired up.

Start-ups 51

Start-ups Objectives and Key Results UX Follow-up 51

ConversionXL

AUGUST 12, 2020

Enabling our teams to hear directly from the customer, to gain insights on how our product is impacting their work and life, is the key to aligning the teams. Chen offered a common example: The customers we talk to might not be representative of our target customers. As Chang Chen, Head of Growth & Marketing at Otter.ai

Customers 74

Customers Cross-sell Objectives and Key Results UX 74

ConversionXL

MARCH 25, 2016

Technically speaking , an icon is a person or thing “regarded as a representative symbol of something” Web designers use them in navigations (e.g. Technically speaking , an icon is a person or thing “regarded as a representative symbol of something” Web designers use them in navigations (e.g. Lightbox Button.

UX 90

UX A/B testing Objectives and Key Results X-functional 90

ConversionXL

FEBRUARY 15, 2018

The key learning here was that the techniques that work for mass-market products don’t work for luxury goods or services. CXL did a study on what makes a website feel luxurious , and the key takeaways match up with the design philosophy of some of the best performing luxury brands out there, as well as with our own research.

Objectives and Key Results 125

Objectives and Key Results Price Promote Up-sell 125

ConversionXL

MARCH 19, 2013

One of your key tasks is to make sure you do a good job at answering these questions – on every page of your site. the more easily problems are identified and solved, the easier it is to stay focused, and the better the end result. Users have four fundamental questions when they arrive at a website: Am I in the right place?

User Experience 128

User Experience Objectives and Key Results UX Technique 128

ConversionXL

NOVEMBER 23, 2015

For instance, we can: Uncover UX issues. What are the key pages on your site with a high exit percentage? Before Anything Else, Define Your Objectives. The effectiveness of your on-site survey strategy hinges on clearly defined business objectives. Can you guess which question yielded which result?

Conversion 72

Conversion Objectives and Key Results X-functional Follow-up 72

ConversionXL

SEPTEMBER 5, 2019

A research-based archetypal representative of your customer based on various attributes, attitudes, and characteristics. They can be utilized across teams— UX , CRO, social media, SEM, SEO , etc., As Dr. David Travis put it : Dr. David Travis: “Marketing teams created versions of personas to represent market segments.

X-functional 115

X-functional Represent Follow-up User Experience 115

ConversionXL

MARCH 7, 2017

A research-based archetypal representative of your customer based on various attributes, attitudes, and characteristics. They can be utilized across teams – UX, CRO, Social Media, SEM, SEO, etc., As Dr. David Travis put it : Dr. David Travis: “Marketing teams created versions of personas to represent market segments.

X-functional 102

X-functional Represent Follow-up Up-sell 102

ConversionXL

DECEMBER 23, 2015

Who do you think would be able to explain the product to you more clearly: an engineer, a marketer or a customer service representative? Here’s what each letter represents… C = Probability of conversion. UX Myths confirms this importance by busting the myth that visitors make optimal choices.

Conversion 90

Conversion UX Objectives and Key Results Follow-up 90

ConversionXL

JUNE 19, 2019

Key Messaging: define the core messages and unique value proposition that you’ll communicate across every asset and channel. Four facets of an audience: User perceptions: UX benchmarking , like NPS score , is a “surgical’ way to understand loyalty throughout the customer journey. There are two main ways people think about a blog: 1.

A/B testing 90

A/B testing Objectives and Key Results UX Retail 90