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2024 Predictions: Better customer experience is on the way

Martech

Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. In 2024, keys to customer success will include better personalization delivered at scale by ramped-up automation and generative AI. Every year the bar gets raised.

Customers 141
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How to tune your GTM strategies to cope with budgetary headwinds

Martech

Continuing to navigate the “next normal” world, marketing and GTM teams have been under new pressures due to inflation, talent shortages, slowing economic conditions, possible renewed COVID restrictions, and the digital transformation hangover. Price and product are only two of many operational GTM levers.

GTM 113
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3 Ways to Build Customer Loyalty in the First 3 Months

Sales Hacker

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). User Activation and Retention: Swift realization of the “aha moment” fosters activation and retention, building immediate trust – the cornerstone for customer loyalty.

GTM 96
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Sales Authenticity Sells

Sales Hacker

The enduring truth of the statement “ people buy from people they know, like, and trust” remains a constant in the realm of sales. As Arlen Plaister (GTM Operator & Advisor) explains, “Seller authenticity comes through most clearly at the point of sale. He oversaw all things GTM there, including G&A and Product.

Sell 93
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The Founder Mindset: 3 Places Pessimism Balances Optimism

Sales Hacker

They typically have large amounts of their personal wealth in the company, they have investors who have trusted them, sometimes even have personal assets tied up in the mix, they aren’t paying themselves market rate and they are making sacrifices in their personal lives. Share The GTM Newsletter That’s it, that’s all.

GTM 67
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How to Build An All-Star Go-to-Market Team

Highspot

In this blog you will gain insight into what a GTM team looks like, helpful tips to boost productivity within your go-to-market process, and technology you can use to align your teams and launch new products successfully. Who is on the GTM Team? A GTM team has a lot of moving parts. What is a Go-to-Market Strategy?

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5 Challenges in Moving Upmarket and How to Overcome Them with Salesforce Ventures

SaaStr

You have to expand your focus on how you sell and make it strategic to the C-suite. Miro was trying to make the shift to more of a hybrid GTM. You need to segment the entire organization, not just GTM. So, get going, ask for advice, keep iterating, and trust the rewards will be there at the end. The lesson learned?

GTM 74