The 2026 Sales Team: 50% Humans, 50% AIs. All 1 Team.
SaaStr
MAY 26, 2025
So what does that mean for inside sales? A 50/50 Sales Team. At least for SMB and more routine mid-market sales. Still most humans arent that great at support or inside sales or customer success A well trained AI is still generally in Top 10% for CSAT. If so, it may lead to commissions falling.
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