5 Interesting Learnings From Freshworks at ~$600,000,000 in ARR
SaaStr
OCTOBER 25, 2023
Fast forward to today, and last quarter they crossed an incredible $560,000,000 in ARR growing 20% on a constant currency basis. NRR Stable / Up a Smidge at 108%, But Boosted By Price Increases Like Monday and many other leaders that sell to SMBs, they’ve seen some decline in NRR. Freshworks clearly sees $1B in ARR bu 2026.
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