Hubspot

APRIL 2, 2018

Do you have any questions about the contract?". We’d already agreed on X price. If we can come down to X price, would you sign today?”. How's your experience with our product/service been so far?". You might be interested in our newest Feature X. ". Contract questions. Things to Say On the Phone. “I

Prospecting 95

Prospecting X-functional Contract Cross-sell 95

Hubspot

OCTOBER 16, 2017

That is to say, if you want your salespeople to do X, reward them financially for doing X. If you want them to stop selling to poor fit customers, institute a clawback so they lose their commission if the customer churns or returns the product within a set window of time. Increase average contract length. Lower expenses.

Commission 91

Commission Quota X-functional Non-Profits 91

SaaStr

APRIL 30, 2022

If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. The other piece of it is there’s a perception that SaaS products are less expensive. One is customers.

Price 92

Price Launch X-functional Contract 92

SaaStr

MAY 14, 2023

Talkdesk spent two years getting its Zendesk for voice products right, and then boom, boom, went from almost nothing to six million in ARR in the last 12 months… that sounds pretty good and it’s accelerating. We need a good market, the long tail of developers, product managers, that would simply self serve on the website.

Price 90

Price Start-ups Up-sell X-functional 90

SaaStr

MARCH 1, 2019

Before joining Redpoint, Tomasz was the product manager for Google’s AdSense social-media products and AdSense internationalization. Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts?

Contract 45

Contract Price Commission Conversion 45

SaaStr

FEBRUARY 25, 2020

And if your employees align around your purpose, your customers align around your purpose, you’re starting to do a lot more than just create a company and a product. Because it’s not so much focused around X, Y, Z NPS score. They got a verbal, they’re like, we’re going to get a contract this is a scrape.

Prospecting 85

Prospecting Customers Promote X-functional 85

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We’ve added a technical account manager function.

X-functional 53

X-functional Engineering Clients Start-ups 53