Salesforce

OCTOBER 22, 2024

And even if your champion is not a manager, they could have influence, and be a valuable resource in helping you win the sale. A good champion can help facilitate faster deals, bigger contract sizes, and easier account management. Having an ally on the inside can make the sales process run more smoothly.

E-commerce 87

E-commerce Territory Pitch Sales 87

Salesforce

NOVEMBER 15, 2024

They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. Account Management: An Account Manager is responsible for nurturing and managing relationships with existing clients to ensure their satisfaction and maximize revenue opportunities.

Tradeshows 52

Tradeshows Drivers/motivators Territory Negotiate 52

Salesforce

MAY 12, 2025

It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers. Contraction revenue: Revenue lost due to existing customers’ downgrades or reduced usage. NRR measures the revenue a company captures by both retaining and growing its existing customers.

Cross-sell 59

Cross-sell Territory Finance Contract 59

SaaStr

AUGUST 15, 2020

I’m on a boat in Rhode Island. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. From contract signature to launch. ” Loren Padelford: And so I’d applied for contracts.

Retail 104

Retail Start-ups Drivers/motivators Up-sell 104