article thumbnail

SaaS Case Study: How Customer Support Can Assist Sales Initiatives

Sales Hacker

Moreover, involving your customer support teams in sales can help you identify both strengths and weaknesses in your offerings. If you have products to sell online , you need the two teams to work together for revenue and margin growth. Opportunity to upsell and cross-sell. Source: Crazyegg.

article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

Inside sales is basically any sales made from an office environment (you know, inside), so it takes place largely over phone and email, though the use of social media messaging and video conferencing is increasingly common. Inside sales vs. outside sales . Outside sales reps, by contrast, sell on the road.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ultimate Guide to a Career in Sales

Hubspot

For the same reasons that inside sales reps roles are growing, outside sales reps now often rely on technology to land customers. Nearly half of their time is spent selling remotely (i.e. That may be because 63% of sales leaders find virtual meetings just as or more effective than meeting in person. Account Manager.

article thumbnail

Sales Pipeline Radio Episode 160: Q & A with Liz Michaud @emichaud

Heinz Marketing

This week, Liz Michaud joins me in an episode I entitled “The power of relationship selling: New research, insights and opportunities for B2B organizations” Matt: Well thank you everyone for joining us on another episode of Sales Pipeline Radio. As we see more A.I. Liz: That’s our goal.

article thumbnail

PODCAST 53: Transitioning to Move Upmarket from SMB to Enterprise w/ David Katz

Sales Hacker

They took a bet on me as someone who didn’t have software sales experience, and I wanted to make sure I didn’t let them down. My experience at Linkedin was transformational. Over the years, I was very fortunate to work with some incredible partners who really knew how to sell. David Katz : Yes.

B2C 58
article thumbnail

What Is Tech Sales? A Guide to Getting a Job — and Succeeding

Salesforce

Get the free report What is tech sales? Tech sales refers to selling technology as a product or service. As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. In tech sales, you will be expected to: • Prospect for new customers.

article thumbnail

Which Type of Sales Job Is Right for You?

Hubspot

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Jobs in sales: Sales development rep (SDR). Account Executive (AE). Account Manager. Sales Engineer. Sales Manager.