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The B2B case for retention marketing: 7 key tactics

Martech

I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. They have also been trained in concepts like customer management, LTV and the financial value of loyalty. It didn’t even make the Sagefrog priority list in 2022.)

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Google advertisers are confused between support and sales – we asked for clarification

Search Engine Land

Misconceptions: Where does “sales” end and “support” begin The confusion seems to stem, at least in part, from overlapping responsibilities of the sales and support teams. For example, sales reps don’t just sell advertising. And that causes mistrust.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

To tap into this revenue potential, Deel grew the account management team so managers could reach out to clients, share products, upsell, and cross-sell. With the growth of account management, Deel grew the business from 50 million ARR in December 2021 to 100 million ARR by the first quarter of 2022.

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Sales Person As Orchestrator Or Resource Manager

Partners in Excellence

The way customers buy is changing, the complexities of our own products and solutions, the broad range of people involved in the customer buying process mandates a different approach to selling and careful reconsideration of how we define the role of account and territory managers.

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The Ultimate Guide to a Career in Sales

Hubspot

For the same reasons that inside sales reps roles are growing, outside sales reps now often rely on technology to land customers. Nearly half of their time is spent selling remotely (i.e. That may be because 63% of sales leaders find virtual meetings just as or more effective than meeting in person. Account Manager.

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Top LinkedIn profile tips: Boost your professional presence

PandaDoc

It’s a space where freelancers, content creators, salespeople, marketers, managers, and executives can reach out to one another and network. Your LinkedIn profile is where you sell yourself to other professionals and prospects. It’s another channel to sell your message to prospects. This is a massive oversight.

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Rethinking Rev Ops

Partners in Excellence

We can no longer be Sales led, Digitally supported. Instead, we must reinvent everything around Digitally led, Sales supported. We can support much of what the customer is doing digitally, but then there is always the issue, “What does it mean to us/me? We are different, how do we manage to those differences?