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10 Tough Lessons We Learned Building a Prenicorn Outside of Silicon Valley from Pendo.io (Video + Transcript)

SaaStr

Building a great product, taking care of customers and through the process of taking care of customers, customers introduce us to investors as someone interesting, someone to look at. Had that meeting, did not have a deck, honestly, no sophisticated pitch. To share the Pendo story, to build a relationship, build a connection.

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Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

I think whether it’s doing portfolio triage or learning to take pitches over Zoom or whatever people are doing, it’s hard as human beings. Do you think pitching over Zoom helps outsiders more? Or is it maybe not help as much as you think pitching? The rate of change, right? Aileen Lee: I am hopeful.

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How to Negotiate Your Next Sales Contract: 9 Tips for Success

Salesforce

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. Address concerns without relying on generic scripts or pitches and give them personalized recommendations.