Business Services Clients Closing Repeat business 
Adaptive Business Services
APRIL 24, 2024
While I have spent most of my adult life hiring and training salespeople, it has been two years since my last new hire and that was for a client. Well, here I go again and once again for a client. People, and salespeople, are notoriously bad at the little things like being responsive and setting and then exceeding client expectations.
Adaptive Business Services
JANUARY 24, 2024
A prospective client had a 3×5 card, generally with their business card stapled to it, and this was used to keep track of activities. Of course, things can get complicated when you are juggling 100’s of clients, prospects, and active deals. Revenues are the lifeblood of your business. This was our contact record.
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Adaptive Business Services
NOVEMBER 10, 2021
This includes creating the deal, associating it to a contact or company record, tracking the deal through a pipeline (your process for closing this deal), and generating forecasts based on your pipeline(s). A percentage chance of closing that is used to calculate the weighted deal value. A projected close date. A dollar value.
Adaptive Business Services
JUNE 16, 2021
Still, I would need to look closely at each component of my sales process. . I will always look for ways to maximize my chances for securing the sale and that means focusing on repeat business from existing customers as well as referrals to new ones. Can I identify, and get close to, other deal influencers?
Adaptive Business Services
JULY 24, 2019
Practice clear communication – With other team members as well as with clients. Referrals and repeat business, from all sources, will increase dramatically. As an example, referrals, repeat business, and better prospects will ALWAYS result in higher closing ratios. Listen – Take notes.
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