Remove CRM Remove Customer Relationship Management Remove Pharmaceutical
article thumbnail

Why We Chose Salesforce vs. ServiceNow for Customer Service Management (CSM)

Salesforce

We already had Sales Cloud as our customer relationship management ( CRM ) software, and ServiceNow as our IT service management (ITSM) solution. We also wanted to provide a full 360-degree view of our customers.

Service 69
article thumbnail

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems

SaaStr

Start With The Hard Problems Rather than building basic CRM, Veeva tackled complex regulatory and compliance challenges that kept pharma CIOs up at night. Land and Expand Like Crazy The initial Veeva CRM product was just the wedge. Gassner’s leadership style is known to be product-focused and customer-centric.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Then they comb through their own customer relationship management (CRM) platform, entering prospects one by one and hoping to uncover a connection to a previous or current customer, or perhaps someone a colleague has spoken with in the past. The CRM connection. watch the webinar.

article thumbnail

Sales Velocity: The Complete Guide to Growing Revenue Faster

Veloxy

Tools for Analyzing Sales Velocity To effectively analyze and track sales velocity, consider utilizing the following tools: Customer Relationship Management (CRM) Software : CRM platforms, such as Salesforce , HubSpot, or Zoho CRM, provide robust features for tracking and managing sales activities.

article thumbnail

Field Sales Reps & Managers: The Complete Guide

Veloxy

Go here Outside Sales vs Inside Sales: Compare the Pros & Cons Industries that use field sales Field sales is commonly used in industries such as pharmaceuticals, medical equipment, industrial manufacturing, construction, insurance, and real estate. It also integrates with the leading CRM system—Salesforce.

Represent 130
article thumbnail

What Is Business Development?

The 5% Institute

Business development professionals work closely with the sales team to develop effective strategies that address customer needs, address pain points, and create compelling value propositions. Customer Relationship Management (CRM) Maintaining strong relationships with customers is crucial for long-term success.

article thumbnail

Sales Mapping – Optimise Success

The 5% Institute

Tools and Technologies for Sales Mapping To implement a successful sales mapping strategy, businesses can leverage various tools and technologies: Customer Relationship Management (CRM) Software: CRM software provides a centralized database for managing customer information, sales activities, and interactions.