Salesforce

APRIL 25, 2024

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. What you’ll learn: What is good customer service?

Service 52

Service Customers E-commerce CRM 52

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. After two bad experiences, 76% of customers are gone. Enterprise pricing available.

Service 52

Service Product Customers E-commerce 52

The 5% Institute

AUGUST 1, 2023

Business development professionals work closely with the sales team to develop effective strategies that address customer needs, address pain points, and create compelling value propositions. Customer Relationship Management (CRM) Maintaining strong relationships with customers is crucial for long-term success.

Strategic partnership 52

Strategic partnership E-commerce Healthcare Objectives and Key Results 52

Sales Hacker

JUNE 3, 2021

B2C clients are buying a product or service directly from you, which in most cases is for their own use. automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). Reporting and analytics.

B2C 75

B2C CRM B2B E-commerce 75

Salesforce

FEBRUARY 6, 2024

Inside sales Inside sales involves selling to customers remotely, often through live chat, video conferencing, email, or by phone. For this type of selling, reps typically train on a specific product and can take a prospect through all of the product’s features and benefits.

E-commerce 64

E-commerce B2C Pharmaceutical Inside sales 64

Score More Sales

DECEMBER 16, 2011

My pet peeve for the longest time is that many small and midmarket sized companies, many doing millions of dollars per year in services business do not use consistent process and often a consistent CRM system in their company. A social CRM strategy should benefit marketing, customer service, sales and e-commerce.

CRM 69

CRM Objectives and Key Results E-commerce Cross-sell 69

Martech

FEBRUARY 25, 2022

Platform vendors offer extensive training programs, online communities and strategic consulting services to encourage more comprehensive platform use and create a higher return on marketing automation investments. Some key customers are Cuisinart, Harlequin, PayPal, Republic Services, USO and Wiley. Target customers.

E-commerce 116

E-commerce B2C Manufacturing CRM 116