The 5% Institute

JULY 24, 2023

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52

Retail E-commerce Cross-sell Repeat business 52

ConversionXL

OCTOBER 16, 2022

Get it right: Good vs. bad customer acquisition examples Scenario 1: The D2C haircare brand Scenario 2: The online fashion retailer What separates these business examples? One month later, sales are up by $38,500, and the business owner deems the campaign a success. Scenario 2: The online fashion retailer.

Customers 129

Customers Retail Cross-sell Follow-up 129

Highspot

DECEMBER 5, 2023

Nurture and Crossell / Upsell Selling does not end with deal closure or hitting quarterly targets. Who are you selling to? This could include lead-generation tactics, engagement methods, sales presentations, demo techniques, and follow-up procedures. It’s the point where you secure the customer’s commitment to buy.

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Salesforce

JANUARY 25, 2024

Inventory management is how companies track and control the goods they buy, store, sell, and use. For others, like retailers, it’s ready-to-sell stock. But regardless of your business or industry, the objective is identical: Get the right amount of the right goods in the right place at the right time.

Technique 59

Technique Manufacturing Objectives and Key Results Cross-sell 59

Sales Hacker

JUNE 3, 2021

What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g.

B2C 76

B2C CRM B2B E-commerce 76