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Open Ended Questions For Retail – Our Summary

The 5% Institute

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52
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Why Social Media is so Important to Online Retail Businesses

Sales Pop!

It is completely normal for someone to look to the internet for solutions to anything from taxis, entertainment, grocery shopping, and retail purchases. Retail ecommerce sales exceeded $4 trillion worldwide in 2020 with a total sales growth of nearly 50%. Millennials make up the biggest user group on Facebook at 26.3%

Retail 52
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Camille Manso: Looking forward with AI

Martech

Camille Manso is a partner with Silicon Foundry, an advisory firm that essentially arranges matches between their corporate clients and innovative tech start-ups. She tells us that the attention given to AI start-ups drove Silicon Foundry to start looking closely at marketing use cases. We track early-stage startups too.

Retail 86
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6 key email programs to optimize before Q4

Martech

If these summer months are a slow period for you, take time now to look through these emails or use other sources to come up with ideas and innovations you can test and implement for your program. But many retail websites have defaulted to putting the email opt-in form at the bottom of the website.

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5 Lessons B2B Marketers Can Learn From Costco

Heinz Marketing

As we all know, Costco is one of the largest and most successful retailers in the country. As stay-at-home Americans stocked up on bulk goods during the pandemic, Costco has been one of the few retailers that have mostly benefited from the pandemic. If you are selling a product or a service, make sure it is user-friendly.

B2B 137
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The email marketer’s guide to effective marketing automation

Martech

I work with major retailers that earn at least 50% of their email revenue from automated emails like triggers, transactional emails and journey emails. Consider two popular transactional emails in retail ecommerce: the order confirmation and the shipping confirmation. The design also must scale up for large orders.

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Aligning martech with your business strategy: Your blueprint for success

Martech

Any tool in your arsenal that doesn’t directly contribute to these goals might end up as costly “shelfware.” Case study: Martech alignment in action A retail chain embarked on a digital transformation journey to integrate online and offline customer data to offer a seamless shopping experience.