Remove Customer Relationship Management Remove UX Remove X-functional
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The Ultimate Dictionary of Marketing Terms You Should Know

Hubspot

For example, if you spend $500,000 on Sales and Marketing in a given month and added 50 customers that same month, then your CAC was $10,000 that month. 27) Customer Relationship Management (CRM). A set of software programs that let companies keep track of everything they do with their existing and potential customers.

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Leading Indicators of Customer Churn, And What to Do About It

ConversionXL

Figuring out the correct customer relationship management ( CRM ) strategy will not only help your organization retain pre-existing customers, but will also prevent loss of customers in the future. Companies can boost profits more than 100% by retaining just 5% more of their customers.” from last year.

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