Remove the-myth-of-the-single-decisionmaker
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The Myth Of The “Single Decisionmaker”

Membrain

Other research says there is always a single dominant decision-maker. How many people are involved in the customer buying decision? If you are a fan of CEBs research, the answer is 6.8. Still other research suggests there is a dominant influencer (or mobilizer), that drives the decision-making.

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The Myth Of The “Single Decisionmaker”

Partners in Excellence

Other research says there is always a single dominant decision-maker. Is it a group/consensus decision, is it a single, dominant individuals. How many people are involved in the customer buying decision? If you are a fan of CEBs research, the answer is 6.8. In reality, too often, we aren’t dealing with the right person or people.

Finance 60
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On Consensus Buying

Partners in Excellence

We know that most complex B2B buying is a consensus process. Everybody in the buying group has to align around a set of goals in order to make a buying decision. We, also, know the buying group tends to grow. It’s somewhere in the “mid-teens” for large complex buying decisions. As sellers. We diligently cycle through all of them.

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Gaining Consensus, “Yes?” “Meh.” “No?”

Partners in Excellence

The days of “the decisionmaker,” influencers, and financial buyers, technical buyers, and so forth are gone — even though achieving consensus requires many of those players. We know that complex B2B decisions are driven by consensus. Likewise, we know the number of people involved in the buying process continues to increase.

B2C 77
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Right-Level Selling

Partners in Excellence

We’ve always been taught to “call high.” ” We are supposed to reach “The Decision-maker,” perhaps leveraging our influencers. But complex B2B buying has changed profoundly, “The Decision-maker” has become a buying/decision-making group. Some years ago, I had was the new EVP of Sales for a tech company.

Sell 133
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On C-Level Buying

Partners in Excellence

But let’s dive into this a little: First, as an executive, I’m not sure I’ve ever really been the decisionmaker. As sales people, we learn that we are to call high. We should be reaching the top executives in the corporation. But too often, we get C-Level Buying wrong. A sure path to failure.

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Who Said No? Why?

Partners in Excellence

There’s seldom “A Decisionmaker.” There may be people that exercise more influence in the process, but it is rarely a single person. We know some things to be true about modern complex B2B buying. ” For a complex decision, it’s a group of individuals, with differing priorities and interests.

B2C 52