Everything Founders Should Know About AI, Pricing, and Funding with SaaStr CEO and Founder Jason Lemkin
SaaStr
MARCH 26, 2024
95% of the folks I talk to don’t understand the product themselves,” Jason says. We don’t need mediocre CSMs making $100k a year who don’t know the product or take forever to get back to you. As a founder, you need to be more involved in functional areas like sales support and success. Trust is a big deal with customer support.
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