Want More App Engagement? Try Human-Centered Design
Salesforce
APRIL 3, 2024
When Fordham University relaunched its student advising app in 2022, appointment bookings doubled. We brought users into the conversation instead of having the IT team dictate the requirements,” said Fordham University VP and CIO Anand Padmanabhan. “It Simplify the user experience Making something easy to use isn’t always easy.
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