2027 Follow-up Represent 
Martech
DECEMBER 4, 2024
trillion in 2024 to $8 trillion by 2027. After waiting 10 days without a response, I called customer support again and spoke to a representative who promptly sent me a free return label without asking any questions. Train customer service representatives to handle return requests promptly and empathetically. Processing.
SaaStr
JUNE 26, 2025
It’s how quickly sales will follow support’s playbook. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. For sales, every routine interaction handled by AI rather than a human rep represents immediate cost savings and rep time freed for complex deals.
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SaaStr
JULY 1, 2025
Early movers who consolidate now will have cleaner data and faster cycles when the technology catches up. Follow-up email response rates are 60% lower when AEs write them vs. marketing-crafted sequences. The AI advantage compounds—there’s no catching up later. The other 72%?
Salesforce
NOVEMBER 18, 2024
Many companies have already made “no regrets” AI moves while planning for transformation — 82% of large companies plan to implement agents by 2027. This would save investment managers time analyzing data and free them up to focus on delivering high-value client service and bringing in new accounts. Back to top. Back to top.
Martech
MAY 18, 2023
Yearly increases in digital ad spending are predicted to hover around 10% through 2027. Digital ad spend saw a dramatic rebound in 2021 following the initial wave of the COVID pandemic — when it saw growth of 37.6%. Digital media should make up 74.6% Paid search represents 41.8% It is projected to rebound to 11.2%
Search Engine Land
MAY 18, 2023
Paid search represents 41.8% If spending continues at its current rate it should surpass $106 billion in 2027. Yearly increases are predicted to hover around 10% through 2027. Digital ad spend saw a dramatic rebound in 2021 following the initial wave of the COVID pandemic — when it saw growth of 37.6%. of total U.S.
Hubspot
JUNE 11, 2020
By 2027, the live video market is expected to surpass $184 billion. For example, if your most engaged audience is already on Twitter, or your followers love your B2B content on LinkedIn, you could consider testing those platforms first since you might already have a great sense of what those audiences will engage with.
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