Remove A/B testing Remove Entertainment Remove Service Remove User Experience
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Panasonic embraces hybrid events, shifts B2B strategy and targets BETAs

Martech

At Brooklyn Dumplings, a customer just opens the locker, and this is taking dumplings to a new level, and delivering a whole new experience.”. Think of what this does to the whole concept of takeout and delivery services. We used more A/B testing to figure out how to respond best to customers.”. In search of BETAs.

B2B 110
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This Guy Got Drunk and Critiqued Our Website. Here's What He Had to Say.

Hubspot

As the guy who was recently put in charge of the user experience for HubSpot.com, I immediately dove into his critique. For a small fee, he''ll have a few drinks and crank out an entertaining and insightful user test. So, did HubSpot.com pass the test? 3 Ways to Improve the User Experience of Your Site.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?”

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?”

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?”

Customers 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?”

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Infinite Scrolling: What to Consider Before Implementing It on Your Site

Hubspot

While the last few years have been all about creating different types of content, we''ve been seeing more and more marketers experimenting with different ways to display that content to improve user experience on their websites. 1) Does your company ask readers to search for products/services?