Account management Clients Growth X-functional 
The 5% Institute
AUGUST 7, 2023
In today’s dynamic business landscape, possessing a comprehensive set of skills is crucial for any successful account manager. The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation.
Pointclear
NOVEMBER 7, 2011
At first glance, the idea of outsourcing strategic account management may seem absurd. After all, B2B companies usually define strategic accounts as their best customers and prospects based on criteria like potential for revenue, profit and growth. Internal resources may be incorrectly matched to opportunity type.
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Search Engine Land
FEBRUARY 9, 2023
But, with that kind of growth, SEO will have to change along with it – as will the skill set of SEO practitioners. But for many on the agency and even client side, it’s a skill too few understand. An SEO executive needs to learn to present their ideas to the account manager. billion in 2028. Let’s dive in.
SaaStr
JULY 24, 2019
Gillian Heltai | SVP of Client Services @ Talkdesk. I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. One of the things that I often hear, particularly, from younger people managers, is that they spend a lot of time on the job description.
Heinz Marketing
SEPTEMBER 17, 2018
Melissa: Yeah, so I’d say that sales enablement, I fell into it, I think like a lot of folks do, they fall into sales enablement through a function of necessity and accident, happy accident. Melissa: My strong opinion is that the sales enablement function should report up into sales. Melissa: Yeah.
SaaStr
MARCH 17, 2020
Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. This is where that growth into kind of mid market and enterprise really kicks in as I referenced that 3.5X
SaaStr
FEBRUARY 11, 2020
Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. Learn why it is difficult to have accurate and trustworthy outbound dashboards and how to clean up and educate your clients. What I was going to talk about today is the playbook for reigniting or even igniting growth.
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