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Customer success gets passionate

Martech

“The meeting might be going through to a salesperson, account manager or a CSM. ” Cipirani-Espineira has been in SaaS customer success throughout her career, including in senior account director and VP Customer Success roles at Cision and Medallia respectively. From account management to customer success.

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Why You (Probably) Shouldn’t Panic About a Recession

Sales Hacker

Managing Partner at CGI Executive Coaching. VP of Account Management in life sciences industry, leading a team of 85. Early termination or cancellation of contracts. Here’s proof: In 2008, Hilmon was running a media business with about 80% of his revenue coming from commercial real estate and banking.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

I remember…I’m pretty old, so 20 years ago I walked into my dad’s office and he’s a real estate developer, and for the first time ever in my life I noticed that everyone at the office had a computer on their desk. ” What we have, we call them account managers, and there’s no outbound.

Start-ups 138
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RevOps Career: How (and Why) to Find the Right RevOps Job

Sales Hacker

It may take days before the rep can actually send a contract for signature. Taught me the importance of documentation, project management, and the all important requirements first mentality. I had dreams of moving into sales so I went into commercial real estate. Revenue Accountant. Manager-level roles.

Finance 101
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Best Sales Podcasts: An Ultimate List of 100+ Must-Listens

Lead Fuze

Episode 31: Mastering Account Management as a Sales Professional. You’ll find industry-specific help (typically real estate) as well as great tips for building a well-run sales team. When others were switching to email and social, he kept calling, in the real estate industry no less. 15 Sales Babble.

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9 call analytics platforms for marketing teams to consider

Martech

CallRail serves SMBs or marketing agencies with clients that rely on communications with customers — phone calls, texts, form submissions, and/or chats — to generate leads, close deals, and grow their businesses in the home services, real estate, legal services, financial services, healthcare and automotive industries.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Jay Snyder: I think the thing we’re doing Nick, to be able to force that is we’re getting a little bit more intelligent around account management. So real estate is location, location, location. From contract signature to launch. ” Loren Padelford: And so I’d applied for contracts.

Retail 79