Salesforce

APRIL 2, 2025

To understand how customers really feel about your product or service, delve deeper with these metrics: Net promoter score (NPS): Measures how likely customers are to recommend your product or service to others. A customer relationship management (CRM) platform can act as a hub for data collection, customer insights, and sales enablement.

Product 86

Product Territory Sales Price 86

Martech

FEBRUARY 25, 2022

Use cases focus on marketing and sales teams leveraging the platform across the customer lifecycle to improve communication strategies, including: Removing customers from a promotional campaign if there is an open ticket. Chandler, Arizona-based Keap was founded in 2001 and has 400 employees. Target customers. Product overview.

E-commerce 125

E-commerce B2C Manufacturing Hospitality 125

Salesforce

DECEMBER 11, 2024

Keeping lead and prospect data updated in your customer relationship management (CRM) system and synced with your lead scoring method is vital to ensuring a useful lead scoring system. They nurture the leads over time with marketing promotions and special offers and have been able to convert more of them.

Prospecting 92

Prospecting Hospitality CRM Territory 92

Salesforce

FEBRUARY 3, 2025

Today, all interactions, contact details, preferred services, and transaction histories are stored in customer relationship management platforms (CRMs). Net Promoter Score ( NPS ) A metric that measures customer satisfaction by asking how likely they are to recommend the company to others on a scale from 1 to 10.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

MARCH 3, 2025

Step 1: Take in requests The Deal Desk process starts with sales reps submitting requests, usually through sales technology such as a Customer Relationship Management (CRM) or Configure, Price, Quote (CPQ) system. Measure performance KPIs need to reflect that the value of Deal Desks is a two-way street.

Legal 59

Legal Contract Finance Non-Profits 59