How to Build a CSM Team That Generates 130% Net Retention with Talkdesk (Video + Transcript)
SaaStr
JULY 24, 2019
This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We’ve added a technical account manager function.
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