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6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps. IdeaRocket.

UX 130
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Website Activity: The Tools and Tactics to Track It

Hubspot

By tracking how your site is registering with prospects, you gain insight into their buying intentions and what aspects of your UX and messaging are most effective. Ultimately, tracking website activity lets you know your prospects and leads better. Image Source.

CRM 79
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B2B Websites: 10 Best Practices for UX and Design

ConversionXL

This post applies Jakob Nielson’s 10 Usability Heuristics to B2B websites that focus on lead generation (as well as “high consideration” B2C sites that lack any transactional functionality). Usability heuristics are “best practices” for user interface design. That’s an important distinction.

UX 73
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9 ways to improve your content’s UX beyond great writing

Martech

Your presentation, or user experience (UX), is key to ensuring the great content you put so much work into is well-received. Use the following tips to ensure your content’s UX meets the needs and desires of your audience. Clutter creates a poor user experience and drives your audience away. In your inbox.

UX 136
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10 Best Practices for Better B2B Website Experience

ConversionXL

Here are some ideas about of how you can apply 10 Jakob Nielsen Usability Heuristics to lead generation websites in the B2B or high consideration B2C realm, where there isn’t necessarily any transactional functionality, e.g. e-commerce, user registrations, etc. That’s an important distinction.

B2B 120
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3 Steps To “Activate” Visitors and Convert Them To Subscribers, Leads & Customers

ConversionXL

After you’ve determined what the “personality” of the page should feel like through typography, you should move on to the wireframing process to construct the outline of the page in a way that is functional & usable. The Effect of Typography on User Experience & Conversions. Aarron Walter, lead UX designer @ MailChimp.

Customers 107
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The 3 Step Approach To Successful Customer Activation

ConversionXL

After you’ve determined what the “personality” of the page should feel like through typography, you should move on to the wireframing process to construct the outline of the page in a way that is functional & usable. The Effect of Typography on User Experience & Conversions. Aarron Walter, lead UX designer @ MailChimp.