Sales Hacker

JUNE 3, 2021

Because I had found success with the CRM I was using, I decided to use the same software I had built the landing page with as a CRM for my sales efforts since it collected all the basic prospect information I sought. Which meant it was clear I used the wrong CRM for my use case. Their role at the company. A way to qualify them.

B2C 76

B2C CRM B2B E-commerce 76

Salesforce

SEPTEMBER 30, 2022

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98

Service Retail Customer Relationship Management Repeat business 98

Martech

NOVEMBER 3, 2021

For several years now, Microsoft has quietly trailed far behind Salesforce as a CRM provider with its Dynamics 365 product. Adobe, Oracle and SAP were the other vendors in the race, but they each offered far more than CRM. These questions aren’t easily answered, but customer journey analytics tools do just that.

E-commerce 96

E-commerce Customers CRM Repeat business 96

Highspot

DECEMBER 5, 2023

Tools like templates, training content, CRM systems, sales enablement platforms , and buyer-focused materials play a role. Retail Sales Retail sales focus on direct customer interaction, product demonstration, and enhancing the shopping experience to drive sales and build customer loyalty.

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Hubspot

FEBRUARY 19, 2015

A successful customer retention strategy turns one time shoppers into loyal, repeat purchasers that buy more, more often. A customer retention strategy will boost your profitability while encouraging repeat business that drives a sustainable long term business model. Best for stores with repeat purchasability.

Customers 77

Customers Retail CRM Gaming 77

Salesforce

JANUARY 25, 2024

For others, like retailers, it’s ready-to-sell stock. But regardless of your business or industry, the objective is identical: Get the right amount of the right goods in the right place at the right time. However, the data tell a different story: 43% of retailers rank inventory management as their #1 day-to-day challenge.

Technique 59

Technique Manufacturing Objectives and Key Results Cross-sell 59

Salesforce

MARCH 15, 2024

An example of this is an online fashion retailer sending product recommendations based on a lead’s browsing history. Customers feel special when they are “seen” by businesses. Clients are more satisfied and I’ve gotten repeat business. Video marketing Video marketing is another way to offer a dynamic experience.

Lead generation 115

Lead generation A/B testing Promote Sales 115