Remove CRM Remove Relationship Management Remove Repeat business Remove Retail
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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

Because I had found success with the CRM I was using, I decided to use the same software I had built the landing page with as a CRM for my sales efforts since it collected all the basic prospect information I sought. Which meant it was clear I used the wrong CRM for my use case. Their role at the company. A way to qualify them.

B2C 76
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98
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What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce

Inventory management is how companies track and control the goods they buy, store, sell, and use. For others, like retailers, it’s ready-to-sell stock. Inventory management strategies and needs differ from company to company. So, how can businesses find success despite difficulties like supply chain issues and changes in demand?

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Lead Generation: How To Turn Interest Into a Sale

Salesforce

An example of this is an online fashion retailer sending product recommendations based on a lead’s browsing history. Customers feel special when they are “seen” by businesses. Clients are more satisfied and I’ve gotten repeat business. Video marketing Video marketing is another way to offer a dynamic experience.