Salesforce

SEPTEMBER 30, 2022

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98

Service Retail Customer Relationship Management Repeat business 98

Sales Hacker

JUNE 3, 2021

automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g. As a result, the way you manage the relationship differs in the following ways: Managing people vs. accounts. B2C and B2B customers do share some similarities.

B2C 74

B2C CRM B2B E-commerce 74

Salesforce

JANUARY 25, 2024

Inventory management is how companies track and control the goods they buy, store, sell, and use. For others, like retailers, it’s ready-to-sell stock. Inventory management strategies and needs differ from company to company. So, how can businesses find success despite difficulties like supply chain issues and changes in demand?

Technique 59

Technique Manufacturing Objectives and Key Results Cross-sell 59

Salesforce

MARCH 15, 2024

An example of this is an online fashion retailer sending product recommendations based on a lead’s browsing history. Customers feel special when they are “seen” by businesses. Clients are more satisfied and I’ve gotten repeat business. Keep lead capture forms concise.

Lead generation 115

Lead generation A/B testing Promote Sales 115