The 5% Institute

JUNE 19, 2023

Sales is focused on closing deals, while selling is about building relationships. Sales is outcome-driven, while selling emphasizes the customer’s needs and satisfaction. Sales is a subset of selling, representing the final stage of the selling process.

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52

Sales Pop!

FEBRUARY 23, 2024

Yet, only 54 percent say it generally feels like sales, service, and marketing don’t share information. This gap highlights the need for a more unified approach to customer service. Technology is vital to this transformation. Post-sales support: The role of sales doesn’t end with the closing of a deal.

Service 59

Service Customers CRM Campaign 59

The 5% Institute

JUNE 7, 2023

I n-person sales involve face-to-face interactions between sales representatives and potential customers, providing a unique opportunity to build personal connections and drive business growth. So, let’s dive in and discover how in-person sales can be a game-changer for your business.

Represent 52

Represent Technique Sales Objection handling 52

Highspot

OCTOBER 11, 2023

Recruitment and Training Building a competent, successful sales team is crucial. Managers are involved in recruiting, sales coaching and training, and onboarding new sales representatives. Sales Forecasting Accurate sales forecasting and pipeline management helps in resource allocation and planning.

Objectives and Key Results 59

Objectives and Key Results Quota Technique Construction 59

The 5% Institute

JUNE 8, 2023

It involves a series of steps designed to identify, engage, and convert potential buyers into paying customers. A well-defined sales process acts as a roadmap for sales representatives, guiding them through each stage of the customer journey and enabling them to make informed decisions at every step.

Process 52

Process Objectives and Key Results Represent Sales 52

Highspot

NOVEMBER 9, 2023

Why Is a Digital Sales Room Necessary How Digital Sales Room Aligns With the Buyer Journey Key Features of a Digital Sales Room Digital Sales Room Best Practices Close Deals Faster With Digital Sales Rooms From Highspot What Is a Digital Sales Room (DSR)?

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

B2B 99

B2B E-commerce Cold Call Represent 99