Spiro Technologies

JUNE 14, 2023

While enterprise resource planning (ERP) systems are effective tools for managing business operations, inventory management, and other functions, they can’t provide the visibility needed to properly manage customer relationships. As Citibank found out in 2021 , bad user interfaces can be costly.

CRM 52

CRM Customer Relationship Management Relationship Management Manufacturing 52

Martech

NOVEMBER 27, 2023

Data, at its core, actually represents people , and those people may have wildly different expectations for how your company interacts with them. If you want to be data driven in your marketing decisions, the first step you’ll need to take is in understanding that not all data is the same.

CRM 108

CRM Contact Technology Technology 108

Martech

DECEMBER 14, 2023

The answers to these questions lie in understanding the intricate relationship between you, your martech and your company’s broader objectives. An underutilized Digital Experience Platform (DXP). An inefficient customer relationship management (CRM) platform. Fragmented analytics tools. DXP utilization.

Strategize 114

Strategize Technology Technology Retail 114

Veloxy

NOVEMBER 29, 2021

Salesforce is arguably the best customer relationship management system for B2B companies. While it checks a lot of boxes for Sales Managers, there’s still a lot of work that needs to be done to unlock Salesforce’s potential to accelerate sales at your company. Survey Your Leads and Customers.

Sales 290

Sales Quota Up-sell B2B 290

Hubspot

SEPTEMBER 25, 2019

As a sales associate, you are often the first touchpoint potential customers have to your company, providing valuable experience that can set you up well for your career. Experience using a CRM or POS. The ability to use a CRM (customer relationship management) is an essential skill for salespeople.

Retail 89

Retail CRM Sales Up-sell 89

PandaDoc

APRIL 25, 2023

When you have loyal customers, you’re likely to have lower customer acquisition costs (CACs), better sales figures, and higher customer lifetime values (CLVs). To help you establish those long-term relationships, one of the most important tools you can use is CRM (Customer Relationship Management) software.

CRM 52

CRM Pipeline Sales Appointment 52

Salesforce

APRIL 29, 2022

“Design debt represents all the design-related work that’s skipped, or deferred to a future date, in order to ship faster,” said Denise Burchell, senior director of design at Salesforce. While tech debt is fairly established, design debt, also referred to as UX (user experience) debt , as a concept is still developing a common language.

UX 98

UX User Experience Objectives and Key Results Technology 98