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ServiceTitan builds software for field service businesses — HVAC, plumbing, electrical, etc. Users demand high-quality user experience (UX). Have meetings . With lower capital barriers, many more people can make forays into the SaaS space. Verticalization — easy access to niche markets. On a global level, it’s huge.
Google says that “if at least 75 percent of page views to a site meet the ‘good’ threshold, the site is classified as having ‘good’ performance for that metric.” Just to give a quick example: Say you own a power tools business that sells cordless power tools, electric power tools and gas-powered tools.
Instead, you must develop a product that meets market needs (and actually delivers the experience they want). If your product is intuitively understood (or not) If your UX aligns with customer expectations (or if it misses the mark) How customers behave when using your product (e.g. That’s rarely the case.
You know, you’ve seen, you know, the internet, electricity, steam engines, like these are, these are sort of platform shifts. For one, we’ve been building conversational interfaces since day one, and you know, again, you know, ai, UX is going to change dramatically. What does that process look like?
So let me explore this using a UX situation. Let’s say you’re a UX designer and you’re testing a process that involves persuasion, elements of friction (a form), lots of data entry and interaction points inside each page. So surely they hire CRO or UX experts (or other types of experts) to save them from guessing? Image Source.
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