Remove Relationship Management Remove Repeat business Remove Retail Remove Service
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98
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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2C clients are buying a product or service directly from you, which in most cases is for their own use. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). As a result, the way you manage the relationship differs in the following ways: Managing people vs. accounts.

B2C 76
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What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce

Inventory management is how companies track and control the goods they buy, store, sell, and use. For others, like retailers, it’s ready-to-sell stock. Inventory management strategies and needs differ from company to company. So, how can businesses find success despite difficulties like supply chain issues and changes in demand?

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Lead Generation: How To Turn Interest Into a Sale

Salesforce

Marketers have to find a way to capture attention and build genuine interest in their products and services. Think like a buyer and seal the deal Use these four tactics to attract prospects, build lasting relationships, and deliver metrics that matter. It’s no secret that people are inundated with countless messages and offers daily.