SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Harry Stebbings: Welcome to the very first SaaStr podcast of 2020. Where you can also suggest future guests for the show, but to our first guest of 2020, and I’m thrilled to welcome Bob Moore.

X-functional 52

X-functional Start-ups Drivers/motivators Go To Market 52

PandaDoc

APRIL 24, 2020

Here’s how the best e-signature solutions compare with DocuSign in 2020. That, combined with our payment gateway, means that you can design proposals, quotes, contracts, and more from one place and send everything for signature via email or mobile app. A quick word about usage limits. Personal plans.

Price 59

Price X-functional CRM Follow-up 59

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Join us at SaaStr Annual 2020. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. Without considerations and principles Customer Reference Programs can falter.

Clients 56

Clients Service Customers Start-ups 56

SaaStr

FEBRUARY 21, 2020

So don’t be too upset if you’re not yet at the four X number, but know for sure that if you don’t get beyond that, you’re not going to have a very profitable company in the long run. You do want a clear contract to exist between sales and marketing for the number of MQLs that they have to deliver.

Non-Profits 73

Non-Profits Up-sell Start-ups Product 73

SaaStr

JULY 24, 2019

Join us at SaaStr Annual 2020. Gillian Heltai | SVP of Client Services @ Talkdesk. I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. There was professional services; they manage the implementations. Want to see more content like this?

X-functional 53

X-functional Engineering Clients Start-ups 53

SaaStr

MARCH 10, 2020

Join us at SaaStr Annual 2020. Our service model is fairly unique. We are not as fortunate as some of the folks in this room that if we sign a contract, regardless of how our customer feels about what they’ve bought, they’re going to continue paying. There’s generally no contract in place.

Government 76

Government Up-sell Contract X-functional 76

SaaStr

FEBRUARY 25, 2020

Join us at SaaStr Annual 2020. Because it’s not so much focused around X, Y, Z NPS score. If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. There are services that need to happen. Want to see more content like this? Kathy Lord | SVP @ Sage People.

Prospecting 85

Prospecting Customers Promote X-functional 85