Remove A/B testing Remove Product Remove Retail Remove X-functional
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Differentiation Strategy (and the Sea of Sameness)

ConversionXL

The language they use is vanilla, the product/service they offer like any other, and the marketing message is identical to that of their competition. We have feature X that they don’t.”. If you look at any mature category, you’ll find it full of products that are basically the same. Take A/B testing tools.

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How to Nail Your First 90 Days as a CX Director

ConversionXL

Record what happens next, too—the communications you receive after purchasing through to the delivery, packaging, and product itself. During this stage, you want to meet the people doing the main activities in each function, not the managers. . Product team. Is the product or service personalized in any way?

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Using Cohort Analysis for Conversion Optimization

ConversionXL

With all the talk about A/B testing, it’s easy to forget there are other methods of measuring the effects of experimentations, such as cohort analysis. Whereas an A/B test is a cross-sectional study , a cohort experiment is a longitudinal study. How “sticky” is your product for new users? Cohort Analysis 101.

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Mastering Mobile Popups

ConversionXL

This post will discuss how one online retailer used mobile popups to start targeting and converting their smartphone visitors, what strategies they’ve used and which ones delivered the strongest results. And that’s regardless of the market, product, and countless other factors that differentiate one business from another.

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Key Insights from Every Speaker of Elite Camp 2017

ConversionXL

A/B testing is a great way to see that sometimes the changes you think will work don’t work at all. Websites selling different things are different and even if they sell the same products, their target audience might be different. Example – you probably shouldn’t test adding a period at the end of the sentence.

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Running Before You Walk: What You Need to Know About Personalization

ConversionXL

However, Gartner found that less than 10% of tier 1 retailers believe they are highly effective at personalization, and nearly one-third report having limited or no capability to support personalization efforts. If you’re not running any tests, you’re simply assigning one experience to all users. Business Rules.

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The Data-Driven Marketer’s Guide to Influencer Marketing

ConversionXL

The closest resemblance to today’s online influencer advertising is product placement in popular TV shows and movies: Image Source. I’m not an influencer (but you can send me products if you want me to promote them on my Instagram). Even anecdotally, think about how you buy products.

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