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Acquire New Users by Adding Growth Hacking to your Marketing Strategy

ConversionXL

These can include UX issues or concerns that aren’t addressed in copy.” [via The team created a referral program that allowed users to earn more storage for recommending Dropbox to their friends. Dropbox Basic account holders earned 500 MB of storage for each successful referral. via Observer ]. Image source.

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The Advanced Guide to Holiday Testing

ConversionXL

A decrease in profit margin due to discounts and promotions. How to Run Holiday Tests. If you choose to test during the holidays, there are some guidelines you can follow to get the most from your experiments. Run Bandits Tests. If you’re reading this, you’re familiar with A/B tests.

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4 Interesting Ways Slack & Other Brands Use Net Promoter Score Data

Hubspot

Think of NPS, or Net Promoter Score, like rocket fuel. What's a Net Promoter Score? NPS, or Net Promoter Score, is a simple metric to get. Anyone who scores a 9 or 10 is a “promoter." Your NPS comes from subtracting the number of detractors from the number of promoters, and dividing by the total number of respondents.

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Personalization: How to Build a Revenue Boosting Program from Scratch

ConversionXL

Having worked as a consultant at an A/B testing and personalization software company, I’ve seen many personalization efforts getting stuck in the weeds. There is this big myth out there that says that you don’t need to do as much research for personalization as you would need for A/B testing. Do User Experience Research.

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User Experience Testing: A Conversion-Focused Guide

ConversionXL

What defines a “good” UX from a “bad’ UX, and what do the gradations look like between the two poles? The challenge comes in testing and measuring UX. That’s what this article is about: measuring and testing UX. It’s a great test for clarity, and you get a nice world cloud to show your design team or boss.

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How To Identify & Improve Crappy UX Issues

ConversionXL

A 2013 study by Janrain and Harris Interactive revealed that 74% of users get frustrated when a website displays irrelevant ads, offers, or promotions that have nothing to do with their interests. Monitoring these will help you define the steps where UX improvements are most needed. When You Display Irrelevant Content, Visitors Leave.

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Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

For UX analysis: Hotjar 5. For A/B testing: Google Optimize 6. The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS). This could be content or UX-design-related. direct, referral, organic, paid, social, email, etc.). For UX analysis: Hotjar. Bounce rate.