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4 Key Components to a Winning Handoff Process for SaaS Companies

Sales Hacker

Isn’t it ultra-satisfying to watch a perfectly automated factory assembly line? Salespeople create relationships, but it has traditionally been up to the customer success or account management team to nurture them. What is the handoff process? Why is the handoff process important? See how smooth things are?

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We Get Specialization Wrong!

Partners in Excellence

My earliest experience of specialization was product/solution focused specialists. When I started selling, I had the responsibility for growing a very large banking account. While I had good knowledge of the customer and good knowledge of our core products, I wouldn’t have been successful without the help of specialists.

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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

Too many organizations seem so focused on their own efficiency, mechanizing our process, and transactionalizing our engagement strategies. We are creating massive sales assembly lines optimizing the order taking process. At the time, many of us were alarmed with that statistic. In some ways, sales leaders revel in this.

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No More Quotas, No More Commission: Sales Without SDRs

Sales Hacker

Make prospecting videos, follow-ups, product demos, and other communications that drive virtual selling. Outreach enables accurate sales forecasting, replaces manual processes with real-time guidance, and unlocks actionable customer intelligence to help you win more often. Try Vidyard for free by signing up at Vidyard.com/free.

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The Problem With Efficiency

Partners in Excellence

Each step of our sales process is optimized to maximize the results our sales people get. We recognize different skills and capabilities are needed in different stages of the sales process. We start feeding customers through our process, moving them from person to person. And they are emotional.

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How to Make a Winning Sales Organization Structure

Lead Fuze

In this article, we provide insights on how to build a product sales organization structure that yields results. In the SaaS world, it is not enough for us to look at salespeople as individual contributors but rather as an entire team across departments such as marketing and product development. With the role of HR Manager.

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Are “Traditional” Selling Skills Even Relevant Anymore?

Partners in Excellence

And, there’s always endless product training (actually most of sales training ends up not being selling skills, but instead product training.). Rather than heavily product selling focused, they leverage more customer focused language, but under the covers, they haven’t changed substantively.

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