Remove Account management Remove Clients Remove Cross-sell Remove Referrals
article thumbnail

What Is Key Account Management?

The 5% Institute

What is key account management? And what is the difference between key account management and sales? Then there is key account management and strategic account management – what is the difference? What Is Key Account Management? So what is key account management?

article thumbnail

Key account management strategy: Setting things in motion

PandaDoc

Key accounts are the 20% of accounts that generate 80% of your company revenue. Before attempting to develop a key account management strategy, you must know how to identify these key accounts. Accurate identification will help you avoid rashly categorizing tail accounts as having strategic value.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

SaaS Case Study: How Customer Support Can Assist Sales Initiatives

Sales Hacker

For your brand to stand out, you have to provide an exceptional experience to your clients. If you have products to sell online , you need the two teams to work together for revenue and margin growth. That information can help the salespeople make an improved pitch to the next client. Opportunity to upsell and cross-sell.

article thumbnail

The Customer Success Manager – A Complete Guide

The 5% Institute

A Customer Success Manager is the person who comes into play once the sales process and conversation are complete, and the potential client has signed the agreement – and now an actual client. Their role is to help with the on-boarding process, so that the client succeeds using your product or service. Outcome Meetings.

article thumbnail

Remote Selling Viewpoints: Sales Intelligence & Buyer Intent Data

SBI

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? So those are the metrics we advise customers to measure.

Sell 58
article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

Inside sales (sometimes called remote sales or remote selling) is often the primary sales model for B2B, SaaS, tech, and certain high-ticket B2C sales teams. Inside sales reps sell from their office, in stark contrast to outside sales, where sales reps travel to visit clients and close deals on the road.

article thumbnail

Ultimate Guide To Creating Your Ideal Customer Profile (ICP)

SalesHandy

If you are selling to the wrong individuals, then your sales team will most likely struggle to connect with them and their pain points. It makes use of account-based marketing, which focuses on selling to targeted accounts that align your products/services’ capabilities with the needs of the customers.