Sales Hacker

MAY 10, 2021

For your brand to stand out, you have to provide an exceptional experience to your clients. That information can help the salespeople make an improved pitch to the next client. Even after you close a deal with a client, there is always an opportunity to upsell or cross-sell. Generate referrals. Reduce churn.

Cross-sell 62

Cross-sell Customers Referrals Pitch 62

Lead Fuze

MAY 26, 2023

How to Market Your Agency Online Conclusion Word-of-Mouth Marketing: Harnessing the Power of Satisfied Clients Let’s face it: In a world overflowing with marketing firms, word-of-mouth promotion can be your key to distinguish yourself from the rest. But how do you get people talking about your creative agency?

Referrals 52

Referrals Pitch Niche Clients 52

SaaStr

JULY 7, 2023

Tactic #7: Gamify Your Customer Referral Programs Many companies have a single fixed reward for referrals. This concept of retention being the new acquisition means utilizing your existing client base and making them your brand’s biggest advocates. The risk here is that you might get unhappy customers who provide lower scores.

Referrals 73

Referrals Gaming Non-Profits Campaign 73

Sales Pop!

NOVEMBER 18, 2021

Choosing the right tools for hot lead generation for your business will help you scale faster, expand the VIP-client segment, and earn additional profits. Sales Enablement Tool and key account management ( KAM). These are now united under the single revenue engine of project management. Referral Program Software.

Lead generation 98

Lead generation A/B testing Referrals CRM 98

Hubspot

APRIL 27, 2023

Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. Post-Sales Account Manager After the AE closes a deal, a post-sales account manager is responsible for managing that sales account and ensuring that the client is satisfied with the quality of the product or service.

Account management 76

Account management Commission Contract Sales 76

Hubspot

OCTOBER 13, 2020

It's educating a prospect through a thoughtful perspective, and answering the following questions: How did the client feel at the beginning, and how did they feel at the end? What struggles did the project manager face, and how did they feel when they overcame them? Find the right client. Client Questions: The Background.

Customers 101

Customers Referrals Clients Service 101

Lead Fuze

MAY 27, 2023

With millions of users and businesses vying for attention on this popular platform, there is no shortage of potential clients in need of expert guidance. This will help you stay relevant while reaching potential clients who are already engaged with related content. Action Item #1: Research popular hashtags within your niche market.

Finance 40

Finance Objectives and Key Results Niche Referrals 40

ConversionXL

NOVEMBER 13, 2019

I asked more than a dozen successful agency CEOs to share how they’ve navigated critical moments—getting started, landing (and keeping) clients, scaling teams, and marketing their agency. Client retention hinges on relationships—and the people who maintain them. Landing that first big client. The formula has worked for others.

Referrals 110

Referrals Clients Networking Growth 110

Closing Bigger

SEPTEMBER 18, 2023

In-between meetings: One area to enhance our performance, pipeline, referrals, deal size, and renewals is by systematizing and emphasizing what I term “in-between meetings” These are value-added interactions over time with key accounts outside of and amidst the essential steps in the sales process.

Strategize 52

Strategize Sales Pipeline Non-Profits 52

SaaStr

JANUARY 31, 2022

You need to have the people already in place when you’re looking to hire for senior account management. I actively diversify my network via meetups, introductions, and asking for referrals. When you’re growing your team, think about what future leaders you might need. I do a lot of coaching and mentoring.

Territory 90

Territory Cross-sell Quota Networking 90

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Client Engagement.

Negotiate 102

Negotiate Teamwork Referrals Relationship building 102

Hubspot

JULY 3, 2018

From the client's perspective, frequent changes in account managers lead to unstable relationships. A sales territory is the regional, industry, or account type assigned to a specific salesperson or sales team. By identifying the value of each account, you can prioritize accordingly in your sales territory planning.

Territory 90

Territory Referrals Quota Sales 90

SBI

AUGUST 17, 2021

Whether they need to understand their prospect’s industry, family tree, current business events and initiatives, who to contact, how to reach them, even how to get a referral, we deliver the information they need to have engaging conversations that build trust. Doesn’t matter if the conversation is virtual, if it’s engaging and relevant.

Sell 58

Sell Cross-sell Account management CRM 58

Sales Hacker

APRIL 11, 2019

She loves winning new clients for the pure enjoyment and self-satisfaction of winning. If you do end up with a successful altruistic sales rep, they’re probably in account management and not a true sales role. RELATED: 12 Expert Tips For Managing a Successful Sales Team. How to Motivate Altruistically Motivated Person.

Extrinsic 86

Extrinsic Drivers/motivators Intrinsic Commission 86

SaaStr

OCTOBER 25, 2021

Account management it’s same work. ” — Jesse Ofner, VP Client Experience, InterviewIA. “1/ Free plans on software with setup costs 2/Affiliate links or referral bonuses on B2B software 3/ Competing on price in general ” — Parthi Loganathan, LetterDrop. Save them for when growth truly slows.

Price 114

Price Contract Referrals B2B 114

Hubspot

JANUARY 25, 2018

If one of your customers has recently passed along some praise (to you, their account manager, your boss; on an online forum; to another potential customer; etc.), Case Study Interview Questions About Willingness to Make Referrals. Have you ever talked about our product to any of your clients or peers? Best, [Your name].

Referrals 96

Referrals Account management Product Process 96

SalesLoft

APRIL 11, 2018

To manage this he relies heavily on cadences. His cadences are set up to keep him on top of anything from scheduling first meetings and demos to sourcing referrals from and maintaining relationships with prospects or customers. The first cadence I’d like to talk about is the referral cadence.

Referrals 59

Referrals Pipeline Sales Account management 59

ConversionXL

APRIL 18, 2017

Clients don’t pay you for your time, they pay for your expertise. So when a potential client thinks, “I need someone to come in and work on my site,” who will they respond to better: the one with a big audience and lots of social proof or someone that no one has heard of? Relying only on referrals is a tough life.

Referrals 87

Referrals Clients Price Contract 87

The 5% Institute

APRIL 8, 2020

A Customer Success Manager is the person who comes into play once the sales process and conversation are complete, and the potential client has signed the agreement – and now an actual client. Their role is to help with the on-boarding process, so that the client succeeds using your product or service. Outcome Meetings.

Cross-sell 52

Cross-sell Customers Referrals Clients 52

Gong.io

JULY 11, 2022

Inside sales reps sell from their office, in stark contrast to outside sales, where sales reps travel to visit clients and close deals on the road. They travel to meet clients (whether by car, plane, or foot), and attend industry events and conferences to painstakingly prospect new leads. Managing referrals from existing customers.

Inside sales 62

Inside sales Commission Outside Sales Quota 62

Salesmate

OCTOBER 26, 2021

They attend a lot of networking events, actively surf LinkedIn (and other social media), and ask for a lot of referrals. Farmers drive revenue from the existing clients, sometimes through encouraging upgrades to higher plans of their services. This is where you would want to hire more farmers to manage the key accounts.

Represent 52

Represent Sales Angle Account management 52

Lead Fuze

JUNE 28, 2023

In this blog post, we will explore the role of sales representatives – from negotiating contracts and identifying leads effectively, to building relationships with potential clients. Whether it’s referrals or cold calling, they know how to spot promising leads. Plus, they get to travel. So, talk the talk and close the deal.

Negotiate 52

Negotiate Territory Contract Technique 52

The Sales Hunter

MARCH 25, 2012

Take on account management and customer service roles?” We foster terrific relationships with our many client connections, and we close business and move on to the next prospect. Give Salespeople the Tools to Generate Referrals. Your current clients love you and want to do business with you. I’m on it.

Lead generation 81

Lead generation Referrals Cold Call Clients 81

Hubspot

FEBRUARY 9, 2021

Set up four quarterly updates — if only for 15 minutes — with the client to check in every three months, create a quick agenda, consider using an NPS survey to gauge value, and make sure your customers have your cell number. And never forget to ask for referrals periodically.". "Calling only when a renewal is due is so 2014.

Cold Call 94

Cold Call Pitch Sales Niche 94

ConversionXL

NOVEMBER 13, 2019

I asked more than a dozen successful agency CEOs to share how they’ve navigated critical moments—getting started, landing (and keeping) clients, scaling teams, and marketing their agency. Client retention hinges on relationships—and the people who maintain them. Landing that first big client. The formula has worked for others.

Referrals 49

Referrals Clients Networking Growth 49

Sales Hacker

SEPTEMBER 5, 2018

Key Account Management. 11) Cohen Brown Management Group, Inc. These playbooks can then serve as the core training assets businesses deploy to drive learning and mastery of its messaging techniques for: Client engagement. Its sales skills programs cover various areas such as: Account management.

Negotiate 83

Negotiate Consult B2B Clients 83

Sales Hacker

FEBRUARY 14, 2022

Retained CSMs for Enterprise, allowing them to have more strategic conversations about account management, while still giving them access to day-to-day support. But referrals became increasingly important to us because they allowed reps to get closer to the ultimate prize. So how did the team react to the changes?

Legal 84

Legal Cold Call Contract Inside sales 84

Engage Selling

MARCH 19, 2012

Our research at Engage Selling shows that many organizations overlook how they sell to new customers and instead treat them like every other client. Similarly, if you have a customer who regularly provides you with great new referrals, examine how your selling process can acknowledge that fact and encourage more of that practice.

Process 78

Process Account management Referrals Sales 78

Hubspot

AUGUST 18, 2017

Our reps use it at every stage of the buyer’s journey to educate, nurture, and engage leads, and overcome objections with prospective clients. Encourage your sales team to include a link to your content in their follow-up emails to prospective clients, to answer their questions and position your company as a resource they can trust.

Objectives and Key Results 78

Objectives and Key Results Education Clients Follow-up 78

Score More Sales

MAY 9, 2014

[example: instead of “Account Manager” list how you help others in the geographic territory, such as “Data Specialist for Multi-Location Companies, Atlanta” This helps anyone scanning to better understand what you do, and is entirely searchable in Google. Find Strategic Referral Partners.

Territory 88

Territory Referrals Strategize Inside sales 88

Score More Sales

OCTOBER 24, 2013

This is a stunning finding – 95% of sellers use their business title, like “Account Manager” instead of something that might relate more to your buyer – like, “Helping mid-market IT teams better manage assets” (or whatever it is that you do for buyers. A good headshot CAN better connect you to your buyer. Profile Heading.

Referrals 86

Referrals Represent B2B Contact 86

Sales Hacker

DECEMBER 22, 2020

We carve ourselves up into many teams when we attach ourselves to a client. Sam Jacobs: What are the most common mistakes or pitfalls that you see your clients making before they hire you? It’s just mind-blowing when we work with some companies that there is very little tracking or accountability for marketing.

Cross-sell 74

Cross-sell Clients Growth Up-sell 74

Sales Gravy

OCTOBER 23, 2011

Once you’ve set up a Referral Rewards Program, the next step is to get proactive and make asking for referrals a part of your sales and account management processes. This way you aren’t waiting for clients to think of you to offer them up.

Referrals 40

Referrals Prospecting Account management Clients 40

Lead Fuze

DECEMBER 2, 2021

You can’t have a successful Account Based program without selecting the right accounts. You need the right data to find and select good clients. These three types of data help you understand your target accounts and predict success with them. They allow you to prioritize which accounts should be targeted first.

Technique 52

Technique Technology Technology Cross-sell 52

Score More Sales

MAY 9, 2014

[example: instead of “Account Manager” list how you help others in the geographic territory, such as “Data Specialist for Multi-Location Companies, Atlanta” This helps anyone scanning to better understand what you do, and is entirely searchable in Google. Find Strategic Referral Partners.

Territory 71

Territory Referrals Strategize Inside sales 71

Anthony Cole Training

JANUARY 31, 2012

HOME ABOUT US SOLUTIONS INTEGRATED LEARNING CLIENT RESULTS FREE RESOURCES SHOPPING CONTACT US SALES BREW SALES FORCE ONE SELLING FOR LIFE. performance management (3). practice management (9). retaining clients (2). sales accountability (10). CLIENT RESULTS. |. Does Your Team Need a Wake Up Call? Sales (34).

Objectives and Key Results 168

Objectives and Key Results Drivers/motivators Sales Up-sell 168

Hubspot

FEBRUARY 27, 2016

It's very easy to find yourself putting together a beautiful project scope or proposal that painstakingly details every requirement the client has mentioned during your sales calls. The problem is, once the project kicks off, you're going to find yourself dealing with many, many things the client did not explicitly state.

Negotiate 52

Negotiate Contract Pipeline Clients 52