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Key account management strategy: Setting things in motion

PandaDoc

KAM elements such as upselling and cross-selling will also help you earn more from clients. These mechanisms will grow your revenue from your most important accounts while decreasing key customer retention costs. Can you see a beneficial long-term relationship with the account?

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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). As a result, the way you manage the relationship differs in the following ways: Managing people vs. accounts. Over to you.

B2C 76
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Supercharging your business: How the right CRM can up level your sales and customer experience game

PandaDoc

CRM, short for customer relationship management, is an approach to managing customer data that helps you maintain close relationships and drive better results. The right CRM puts your customers first, streamlines collaboration, and provides a single source of truth, updated in real-time.

CRM 52
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The Future of Sales: The Rise of AI-Powered Sales Assistants

Veloxy

It helps eCommerce companies personalize communications, upsell/cross-sell, and reduce cart abandonment rate. It tells you what your customers want and how to improve your sales process. Let it be a moment when they ask prospects to sign a contract. What Are AI-Powered Sales Assistants, and Why Are They Important?

Pipeline 130
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Sales Dashboards 101: Your Key to Becoming a More Data-Driven Sales Team

Sales Hacker

That’s what selling without a sales dashboard is like. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. This not only takes time away from selling, it can introduce a lot of opportunities for mistakes. What is a Sales Dashboard?

Pipeline 125
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A guide to sales workflow process to increase your profit

PandaDoc

This visual aid gives every member of your sales team a big-picture view of the entire selling process. Links or arrows can guide each team member on what to do next, depending on how the customer is responding. Once a deal is final, it’s time to nudge the customer onto the next step of the buying cycle.

Process 52
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15 tools to make your customer service team more productive

PandaDoc

Using these tools, businesses can easily track customer trends and gain insights into how they can improve the customer experience. Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. Cost: From $7.25/month month to $12.50/month

Service 52