Miller Heiman Group

JUNE 4, 2019

Businesses today must be able to compete not only on price and performance—but also on service. Data shows that customer satisfaction scores, contract renewal rates and even employee retention rates improve when there’s an open bridge connecting service and sales. Customer Loyalty: The Secret to Success.

Service 96

Service Customers Repeat business Referrals 96

Salesmate

DECEMBER 8, 2020

But if done right, it can augment your business revenue. Besides, there are even possibilities of repeat business and high-quality referrals that can acquaint you with lucrative opportunities. Businesses can easily trust you when they see the testimonial from renowned enterprises. Be patient and move slowly .

Sell 103

Sell Cold Call Negotiate Cross-sell 103

Salesmate

JULY 9, 2020

Your sales pipeline covers every stage of the customer acquisition process from leads to after-sales support to repeat business. Your average deal size can: Help you identify whether your products and services are priced appropriately. It doesn’t account for leads that have “leaked” out. Average Deal Size. Deal Profitability.

Pipeline 121

Pipeline Contract Sales Territory 121

Highspot

JUNE 26, 2023

This indicates business health because retaining customers leads to repeat business. Monitor this metric to identify opportunities to change upsell offerings and pricing strategy. Discount percentage helps impact future pricing decisions. Upsells are one of the easiest ways to boost revenue.

Growth 52

Growth Objectives and Key Results Quota Contract 52

Highspot

JANUARY 3, 2024

Proposing a formal agreement: Share a detailed proposal or contract with the sale terms, which becomes binding upon signing. It could be an exclusive feature, service, or pricing. When you address their specific issues, you build trust and establish credibility, paving the way for a successful close and repeat business.

Closing 52

Closing Objectives and Key Results Negotiate Technique 52

PandaDoc

MAY 9, 2024

Usually, a percentage of the sales price or profit margin. Usually part of a structured compensation plan and included in an employee’s contract. Accounting treatment Treated as a “business expense,” which is deducted from your company’s gross income before calculating taxable income. This may be structured into multiple tiers.

Drivers/motivators 52

Drivers/motivators Commission Objectives and Key Results Launch 52

Highspot

DECEMBER 5, 2023

Proposal: Send a tailored proposal with pricing and an implementation plan. Close: Finalize the sale and sign contracts. After-sale service: Provide excellent customer service to encourage repeat business and referrals. Demo: Schedule a product demonstration to showcase features and benefits.

Process 52

Process Real Estate Objectives and Key Results Negotiate 52