SaaStr

OCTOBER 25, 2021

Q: What billing or pricing tactic have you found in the end just wasn’t worth it? ” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months. .” Jason, ed. :

Price 127

Price Contract Referrals B2B 127

Iannarino

DECEMBER 29, 2022

If you performed well, your contact would sign a contract. While you could expect objections and a negotiation over price, selling was relatively straightforward. As a salesperson, you might have called on a decision-maker once or twice. Often, you and your contact were the only people in the room.

Sell 224

Sell Negotiate Contract Contact 224

SaaStr

MARCH 23, 2024

Dear SaaStr: Why Do Most Entrepreneurs Under Price Their Offerings Initially? Yes, most of us at first under-price and then slowly raise prices as we gain confidence. Founders know the value of a key logo can be 10x-100x the value of the contract itself. Most especially in the early days. But maybe not in the beginning.

Price 112

Price Contract Closing Customers 112

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Annual contracts combined with prepaid cash are a huge benefit. Bigger companies want to sign annual contracts, especially in exchange for discounts. This is probably the most important thing on pricing terms.

Contract 103

Contract Price Trust Up-sell 103

SaaStr

FEBRUARY 4, 2022

Q: Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS contract Paid Upfront? They’ll say never allow refunds in a multi-year contract: Sales will hate it, especially if there is an explicit or implicit clawback if they do. The post Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS Contract Paid Upfront?

Contract 112

Contract Finance Closing Product 112

Martech

JULY 12, 2023

Salesforce is increasing its prices by an average of 9% next month, the company announced yesterday. This is the company’s first price hike in seven years. Dig deeper: Salesforce: AI is the new UI The new pricing will go into effect globally for new customers and existing customers purchasing new clouds in August 2023.

Price 98

Price Negotiate Contract CRM 98

SaaStr

JULY 25, 2022

SaaS pricing can be overwhelming when there are unlimited paths and opportunities that exist. Even though most companies acknowledge its importance, SaaS founders often choose a simplistic approach to pricing—that is, if they don’t choose to ignore it altogether. Making pricing work for your business.

Price 108

Price Product Drivers/motivators Contract 108

PandaDoc

SEPTEMBER 28, 2022

A wide variety of possible price negotiation strategies exist but all of them have a common baseline. In this article, we’ll help you find answers to the most important questions that all business owners and salespeople should have in their arsenal when negotiating prices with their customers. Don’t focus on the price either.

Negotiate 98

Negotiate Price Gaming Contract 98

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. App contraction is still happening, and AI is absorbing all of the energy in the industry. Q: What’s The Best Advice for Overcoming Aggressive Renewals and Huge Price Increases?

Price 118

Price X-functional B2B Growth 118

SaaStr

MAY 27, 2022

Should sales just disappear once the contract is signed? #5. 59% of you have raised prices this year. I think most of us have found our pricing is more elastic than we thought. The related question then becomes do you raise prices on existing customers — or just new customers? and North America.

Price 135

Price Niche Up-sell Contract 135

Iannarino

JULY 19, 2021

Generally, after you agreed with your client on a solution, you would present it and provide a formal proposal and pricing. At this point, you may or may not need to provide a presentation, but you will eventually have to provide your client with a proposal and a contract. Presentation and Proposal. ” You need to make sales.

Conversion 302

Conversion Clients Sales Presentation 302

SaaStr

JANUARY 15, 2021

Turns out though, that in the vast majority of six-figure contracts, virtually every seven-figure contract, and quite a few five-figure contracts … there’s always a services component. I remember the first time I experienced this confusion myself, on one our first high-five figure contracts.

Service 137

Service Contract Price Negotiate 137

SaaStr

APRIL 24, 2021

It’s just only a minority is under a contract. And almost none is under a long-term contract. Wow! But almost none of its revenue is truly SaaS or provided under a fixed, recurring contract. We could have picked many B2D services, like Twilio or others, too, which have primarily or substantial transaction pricing too.

Contract 144

Contract Price B2B Contact 144

ClickFunnels

OCTOBER 12, 2021

The price itself also varies depending on the business type, company size, industry, and other factors that affect the cost per lead metric. What matters, though, isn’t the price tag itself, but whether the lead generation agency can bring in leads at a cost that allows you to stay profitable. It depends. And that costs money.

Lead generation 244

Lead generation Contact Contract Price 244

SaaStr

APRIL 8, 2020

Pressure tactics, exploding discounts, 48-hour trials that end on you, us-vs-them pricing, are all still alive and well. Make pricing < $50,000 at least as simple and transparent as possible. Your customers should know pricing isn’t a rip-off. And price it that way. Such is the way as you grow. Especially now.

Product 145

Product Contract Construction Negotiate 145

Martech

AUGUST 19, 2024

That means there’s an increased likelihood of terminating the contract because the tool is no longer needed and/or its champion is gone. There are always leaders who prioritize low prices over the value products provide. The churn for this persona is high because they are likely to switch to lower-priced providers.

B2B 114

B2B Contract Consult Price 114

Hubspot

AUGUST 27, 2024

As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. A well-crafted AI-powered pricing strategy helps companies to be competitive in their target market.

Price 59

Price Profit margin Contract Retail 59

Veloxy

OCTOBER 24, 2022

Most sales reps spend over 175 hours every year on generating quotes and proposals, and waiting for contracts to be signed. When speed to close is essential in a competitive profession, you need the ability to generate and send contracts in one click, one minute. PandaDoc has four pricing levels. Highest Rated Feature.

Quota 147

Quota Contract Account management Price 147

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. Go here to learn everything you need to know about Salesforce Automation. Docomotion.

Appointment 147

Appointment Territory Cross-sell Contract 147

SaaStr

APRIL 15, 2021

For our First Big Customer, we’d been negotiating a $6m/year contract for quite some time (they always take time). The effective price would have to be 60% of what we’d been discussing for the past 8 months. But at that price point, I couldn’t stay in business. They agreed to the original pricing we discussed, as is.

Contract 121

Contract Finance Negotiate Price 121

Sales Hacker

AUGUST 5, 2020

Contract lifecycle management (CLM) software. Aside from legal, Sales is one of the primary departments involved in contracts. And CLM software helps sales teams streamline their contracting process, improve sales-legal collaboration, and free up time for sales reps to focus on revenue-generating activities. Right…?

Contract 130

Contract Legal Negotiate CRM 130

Sales Hacker

AUGUST 14, 2020

A misrepresentation happens when the numbers in a contract or offer are incorrect. This usually comes from a sudden change of revenue or a sudden change in prices of the products or services needed to deliver on the offer. WGA renegotiates their contracts. …A price reduction of less than 2%. Prepare in advance.

Contract 130

Contract Legal Represent Price 130

SaaStr

FEBRUARY 1, 2022

And until it started to go upmarket after $125m+ ARR, it never really raised prices. BigCommerce is #2 to Shopify and essentially has adopted identical pricing. Removing pricing as a reason to choose one or another can, at least sometimes, remove friction from sales. Because it’s not about price.

Contract 145

Contract Cross-sell Price Up-sell 145

SaaStr

DECEMBER 27, 2020

New consumption pricing model has increased revenue 15% where rolled out. Done right, this sort of anti-SaaS pricing model can lead to significantly more revenue. It can be a bit scary to move from fixed contracts. If New Relic makes this work, it will be a great case study. This is a big deal in B2D/API companies.

Contract 136

Contract Cross-sell Price Growth 136

Martech

APRIL 25, 2024

This can change many things, including price, customer service, contract enforcement and more. Your legal team should review existing contracts to see if it has any “in the case of being purchased” clauses. Find out what happens to service-level agreements (SLAs), pricing terms and licensing agreements.

Contract 106

Contract Legal Price Technology 106

SaaStr

MAY 12, 2024

For our First Big Customer, we’d been negotiating a $6m/year contract for quite some time (they always take time). The effective price would have to be 60% of what we’d been discussing for the past 8 months. But at that price point, I couldn’t stay in business. They agreed to the original pricing we discussed, as is.

Contract 103

Contract Finance Negotiate Price 103

SaaStr

APRIL 30, 2022

It depends on the length of the contract, if there’s a contract. We look at annual churn, given the nature of those businesses that have annual or multi annual contracts with much bigger price items and tickets. Changing a price … you have to change the website, change a few things in the background.

Price 98

Price Launch X-functional Contract 98

SaaStr

SEPTEMBER 5, 2022

Secret #2: Pricing. Many product-led companies do not go to market with the right pricing. These pricing frameworks can seem appealing, but they fail to capture the appropriate value in the heavy usage of a product. Think of a team of five to ten recruitment representatives who need to send out contracts for signature.

Contract 112

Contract Price Growth User Experience 112

SaaStr

OCTOBER 18, 2023

Moving From Per-Seat Pricing to Consumption-Based Pricing, and See a Revenue Lift from It The analytics space has mixed models here, but Domo is moving to consumption-based pricing in part to ensure every employee at a customer that can use Domo, does use it. So far, it seems to be working. So far, it seems to be working.

Contract 118

Contract Price Growth Launch 118

SaaStr

MAY 25, 2020

In your pricing. In your contracts. “Help people buy how they want to buy and be as transparent as you can with pricing ” – Ken Edwards, Sales leader, Uberflip. “Flat pricing for paid pilots” — CEO & Co-founder, ToneDen. “E contract” — Julie Grieve, CEO CritonHQ.

Closing 137

Closing Process Contract Price 137

SaaStr

MARCH 25, 2021

When at the 11th hour, the customer pushes back hard on pricing … we don’t want to blow the deal. In Big Deals, by the time you come to pricing … pricing isn’t the #1 issue, not usually. In my first start-up, we had a $5m contract with a Fortune 100 company in our first 90 days as a new company.

Contract 124

Contract Sales Negotiate Price 124

Search Engine Land

JUNE 26, 2023

Influencing decision-making Leadership support facilitates decision-making processes, obtaining approvals, securing partnerships, negotiating contracts, prioritizing SEO initiatives, and leveraging leadership influence to drive successful implementation and maximize SEO tool impact.

Process 101

Process Negotiate Contract Legal 101

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. The Year of the Price Hike In 2023, companies face a hard reality –– SaaS prices are rising. Why are SaaS Prices Increasing? weakest link.

Price 115

Price Contract CRM Engineering 115

Sales Hacker

OCTOBER 20, 2021

??. Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. In fact, contracts govern most B2B business deals. Contracting barriers affect both sales and legal teams.

Legal 115

Legal Contract Negotiate Government 115

SaaStr

JANUARY 11, 2023

And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. Docebo’s pricing is on the “corporate” side of LMS. It doesn’t compete at the bottom of the market, and targets top logos with a reasonably priced product. 80% of customers sign multi-year contracts.

Contract 140

Contract Price Growth Service 140

Gong.io

MAY 31, 2021

Pricing options. Contracting. Contracting Process. A clear-cut contracting process eliminates (or at least minimizes) the Wild Wild West of Deal Making. A clear-cut contracting process eliminates (or at least minimizes) the Wild Wild West of Deal Making. Pricing: Oh, so important. Pricing sheet.

Territory 118

Territory Objectives and Key Results Contract Price 118

SaaStr

MAY 22, 2024

And its stock price is up +35% the last year, and +192% the past 5 years: 5 Interesting Learnings: #1. in Contract Value The power of steady growth #3. About 104% Effective NRR Gartner sees about -18% gross revenue churn, but price increases add +3% back, and additional research and purchases add +19%. Not too shabby!

Cross-sell 115

Cross-sell Quota Contract Price 115