Veloxy

AUGUST 23, 2023

Amplemarket Tavus These tools use machine learning and natural language processing to manage daily activities, offer valuable insights, predict customer behavior, detect cross-selling opportunities, and enhance forecasting. Apollo Drift Smartlead Zoovu Tact.ai Saile SalesDirector Sendspark Clay People.ai

E-commerce 130

E-commerce Represent CRM Customer Relationship Management 130

Salesforce

APRIL 25, 2024

Let’s look at the ins and outs of good customer service and how to set up for success. This puts them in a unique position to spot – and act on – opportunities for cross-selling and upselling. What’s more, 75% of customers forgave a company’s mistakes after receiving excellent customer service.

Service 52

Service Customers E-commerce CRM 52

Sales Hacker

JUNE 3, 2021

What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g.

B2C 76

B2C CRM B2B E-commerce 76

Salesforce

FEBRUARY 6, 2024

Inside sales Inside sales involves selling to customers remotely, often through live chat, video conferencing, email, or by phone. For this type of selling, reps typically train on a specific product and can take a prospect through all of the product’s features and benefits.

E-commerce 64

E-commerce B2C Pharmaceutical Inside sales 64

Sales Hacker

OCTOBER 7, 2021

We’re often encouraged to hide, toughen up, and bury our emotions. Your sales career project has ups and downs. You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. Anything less is failure.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

Score More Sales

DECEMBER 16, 2011

Definition: “True CRM (customer relationship management) brings together information from all data sources within an organization (and where appropriate, from outside the organization) to give one, holistic view of each customer in real time. A social CRM strategy should benefit marketing, customer service, sales and e-commerce.

CRM 69

CRM Objectives and Key Results E-commerce Cross-sell 69

PandaDoc

MAY 8, 2023

Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. By using a unified platform for all of your customer service needs, you will be able to more effectively handle all aspects of customer relationship management. Ease of use: 8.9/10

Service 52

Service Product Customers E-commerce 52