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“For The Loss Of A Horseshoe….”

Partners in Excellence

There’s the old fable, “For the loss of a horseshoe, a Kingdom was lost.” ” The story goes that the King’s horse lost a horseshoe. We sell horseshoes. Regardless of what we sell, we basically sell horseshoes. Regardless of what we sell, we basically sell horseshoes.

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Are You Important To Your Customer?

Partners in Excellence

I have to admit, and apologize to a few folks, I lost it in a meeting today. We were talking about an account strategy. The sales person wanted to meet with the top executives of a very large corporation. I’d been asked to help strategize this and help figure out how they attract the attention to the top executives. ” I asked.

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Why Do People Buy?

Partners in Excellence

I can already picture half the readers. Raising their eyebrows, perhaps rolling their eyes, thinking, “Well Dave, the answer is obvious…… ” The obvious answer is to address needs, perhaps to solve a problem. Once that is acknowledged, the more sophisticated immediately leap to understanding the buyer’s journey.

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Connecting The Dots, Can You Do It For Your Customer?

Partners in Excellence

There’s a huge amount of “wisdom” about calling at the top. At times, I think we have to change corporate structures, naming far more C-Level executives just to accommodate the clamor of sales people needing to call at the top. But calling at the top for everything is just a foolish strategy. Why invest our time?”

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Starting At The Top

Partners in Excellence

There’s the old adage–still promoted in way too many sales training workshops, articles, and blogs: “Start at the top!” ” It’s wrong, it’s dumb, it’s laziness, it’s an indicator to the customer that you don’t understand their business. Don’t get me wrong.

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Should “A Players” Care About Grammar?

Partners in Excellence

I’ve been having a little fun at my friend Mike Weinberg’s expense on LinkedIn. Mike posted an update: “Just received a condescending email from a sales rep critiquing the grammar in my latest blog post. Found it amusing and it has me wondering if he’s a top-performer/A-Player. The current Rio Olympics provide great examples.

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Can You “Connect The Dots” With Your Customer?

Partners in Excellence

“For the want of a nail, a horseshoe was lost. For the loss of a horseshoe, a horse was lost. For the loss of a horse, a rider was lost…… A kingdom was lost.” The top executives and boards establish these goals and objectives. Yes, even HR and Legal.