i-owe-a-sales-person-an-apology 
Partners in Excellence
MAY 30, 2015
Friday late afternoon, I was rushing to finish a few things. My wife and I had planned a nice evening out, but I wanted to clean my physical and virtual desks of work. The phone rang, a woman asked, “May I speak to Kacey about your payroll issues?” ” Instead I responded, “Kacey isn’t in.
Partners in Excellence
MAY 21, 2022
The phone rang, I absently picked it up, thinking it was another call that was scheduled about 10 minutes later. ” Not meaning to be nasty, I asked, “Do you know what our company does? ” Chris started guessing, “I think your company is…… I don’t really know about you.”
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Hubspot
JUNE 21, 2023
An objection is a legitimate concern that could threaten a deal, while a brush-off comes from a less genuine place — it's a knee-jerk reaction prospects raise when they want to quickly and abruptly end a sales call. I don’t have time for this right now.” Most salespeople will then apologize and ask, “When would be a better time?”
Partners in Excellence
AUGUST 6, 2015
Forgive me, I’m on a bit of a rant. Those who have followed me for some time know I get off on tangents, sometimes writing these articles to deal with frustration and sort out my own thinking. I am not targeting that individual. Doesn’t an opening paragraph of apologies and disclaimers make you really curious?).
SalesLoft
OCTOBER 26, 2015
In today’s competitive sales landscape, SDRs must be more strategic with the content of their emails. But in sales, if you want to get the attention of your prospect, you must personalize your content. I recently received a reply to one of my emails that stated, “Not at this time. The Mass Blast Disaster Email.
Partners in Excellence
DECEMBER 10, 2017
It’s caused me to pause and reflect, did I ever do anything purposefully or accidentally to cause harm to a woman or anyone else? I wasn’t raised that way and have never been around people who were raised that way. Early in my career I had a harassment claim filed against me. As it turned out, it was in a meeting.
A Sales Guy
AUGUST 10, 2015
I’m a tough guy to work for. I don’t have unrealistic expectations. I don’t scream and yell at people. I don’t belittle people. I’m not a micromanager. I’m not an absentee leader. I don’t play favorites. I’m not a jerk. Nothing is their fault.
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