Salesforce
APRIL 11, 2023
We learned very quickly that the biggest obstacle to closing new business isn’t the objections themselves, it’s how the team manages the objections. The key to effective objection handling is using a question-based framework that puts the prospect at ease. Why is objection handling important?
Sales Hacker
SEPTEMBER 11, 2019
Negotiating is one of the most important skills salespeople can develop, yet it’s often overlooked. Which is a real problem… Because after you’ve put effort and resources into researching and creating a solid pitch and proposal, it only makes sense to come to the table prepared to negotiate with the prospect.
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Salesforce
DECEMBER 19, 2023
We give specific, tested examples of prompts to use for sales enablement, customer research, social selling, call scripts, objection handling, and negotiation guidance. 4 Ways Your Contact Center Can Get Started With Generative AI Contact centers handle service inquiries coming in over the phone, email, chat, and social media.
Gong.io
NOVEMBER 19, 2021
Sometimes they are, with imposter objections, — four deadly objections that masquerade as small talk. Find out what they are in our Uncensored Objection Handling Techniques: Your Guide for Turning Pushback into Pipeline.). Now all the customer’s objections are on the table where you can see them. Consider it done.
Salesforce
OCTOBER 10, 2023
Instead of getting defensive when these objections arise, ask follow-up questions to make sure you understand the root of their concerns. Our article on objection-handling techniques has more guidance.) Negotiation After reviewing the proposal, stakeholders will often want to negotiate a better price.
Hubspot
AUGUST 6, 2019
The main complaint was that managers were too busy to give new hires the support and guidance they needed. Cover the main stages of the sales process and conversion rate benchmarks (i.e., Provide an overview of your main competitors. Practice negotiating and common object handling.
Gong.io
MAY 12, 2019
It works in some situations (like negotiations), but it doesn’t work on cold calls. PS: This Objection Handling Master Class is 100% worth your time: Sales Tactic 8: What’s Changed since We Last Talked? Few people want to negotiate in that environment. It makes them feel powerful. It’s a nice theory.
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