managing-customer-churn-during-a-recession 
Sales Hacker
FEBRUARY 6, 2023
You name it, the GTM plan is continuously disrupted by it — Sales turnover Layoffs Hiring Promotions Mergers Acquisitions Reorganizations Strategic shifts Funding rounds Recessions Global pandemics Regulatory changes ….and Whew — for most of us, planning season and SKO will soon be behind us. stuff happens ! and other unpredictable events.
SaaStr
JUNE 24, 2022
If a salesperson has a good manager and is making good money, she’s unlikely to leave for an unknown entity where she may make less. More here: 10 Great Questions to Ask a VP Sales During an Interview. #6. High NRR makes Customer Success teams lazy. High NRR makes Customer Success teams lazy. More Than a Good Rep.
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Sales Hacker
JUNE 23, 2020
This week on the Sales Hacker podcast, we speak with Leah Chaney , the Chief Experience Officer for BetterGrowth, a customer support agency she founded. Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations.
SaaStr
JANUARY 28, 2020
The panel discussed navigating a future recession, building great office culture, app exhaustion and more. Jason Lemkin moderates a panel of some greatest-of-all-time SaaStr speakers taking questions from the audience and over Twitter. Want to see more content like this? Join us at SaaStr Annual 2020. Maria Pergolino | Former CMO @ Anaplan.
SaaStr
JUNE 19, 2020
343: On today’s episode, Christoph shares his five tips for fundraising during a pandemic. Guru is the knowledge management solution that delivers the information you need when and where you need it. Up today, Christoph Janz, managing partner at Point Nine Capital. Christoph co-founded Point Nine Capital in 2011.
SaaStr
JUNE 10, 2020
Today we’ll talk a little bit about the marketing trade-offs during Coronavirus, or really any, I would say, crisis type mode and things that we’re all learning to adjust to and really about driving revenue while cutting cost. We are a business travel management and a new model for corporate T&E.
SaaStr
OCTOBER 4, 2023
Unemployment is 2.8%, which would be the weirdest downturn or recession in the world with the economy fully employed. Instead of viewing it as a recession, it’s more of a shock. They never intended to grow the way they did during the pandemic. People loved Zoom and didn’t churn. A Cautious Recovery?
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