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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

So much more of an inside sales mentality, hub-based selling, predominantly in North America, not really into strong relationship-based selling and the trust that he talked about. It’s not just something you turn up and switch on and deliver. And you have to think about how you’re going to make that.

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From Steve Jobs to Jay Z: 6 Successful People Who Dropped Out of School (And Why)

Hubspot

It's simply to highlight some of the exceptional cases where taking a less traditional route ended up paying off big. The two then set up shop in Albuquerque, New Mexico, which was where their first customer -- Micro Instrumentation and Telemetry Systems (MITS), maker of the Altair 8800 -- was located. 1) Bill Gates.

Launch 55
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SaaStr Podcast #227: Alexandr Wang, Founder & CEO @ Scale On Why TAM In The Traditional Sense Barely Matters

SaaStr

Does he prefer top down or bottoms up and why? * Alexandr Wang: Yeah, I grew up in Los Alamos, New Mexico. That ends up being the most important thing. Or, hey we ended up being focused on the wrong things and that ended up setting us back quite a bit. Both my parents are weapons physicists, actually.

Price 49
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The Ultimate Guide to Freelancing

Hubspot

The first few months (or years) of freelancing typically involves sacrificing income while setting up your business, establishing yourself, and finding clients. If you want to take a three-week vacation, you can — it’s completely up to you. Spend it un-wisely, and you could be giving up valuable income. Disadvantages.

Clients 101
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It’s Not the Wild West: 12 Tactics to Make Your Price Negotiations Smooth and Successful

Salesforce

12 ways to prepare for an effective price negotiation Best practices for negotiating effectively Tee up for success See how Sales Programs from Sales Cloud helps reps win more — and win bigger — within the flow of work. All of this can serve future selling efforts by your team. What you’ll learn: What is price negotiation?

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The Secret of Successful Account-Based Selling? Going After the Big Fish

Salesforce

You decide to go for it… This is what account-based selling (ABS) is like. Read on to learn how to grow your business with account-based selling. What you’ll learn: What is account-based selling? Watch the demo What is account-based selling?

Sell 59
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Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

If my years in sales have taught me one thing, it’s to never assume I know what’s really keeping a customer up at night. Getting to their heart of their challenges allows you to recommend the right products or services to help. Customers are diverse, and their pain points are more varied than you’d think.