Martech

FEBRUARY 7, 2025

Customer engagement and experience (CX) are in the midst of yet another big shift thanks to new technology and changing customer behaviors. CX is no longer just about keeping customers happyits a key driver of business results and the C-suite knows it. Source: The 2025 CX Landscape Report As always, one major challenge is data.

Profit margin 92

Profit margin Drivers/motivators Repeat business B2B 92

SaaStr

APRIL 14, 2025

That full report here: 2025 Spending Benchmarks for Private B2B SaaS Companies The answer? The reality is even in the age of AI, to acquire more customers, you have to keep spending more. And as you saturate a market and increase your market share, finding that incremental customer often gets harder , not easier.

B2B 92

B2B Profit margin Engineering Sales 92

Salesforce

JUNE 19, 2025

Shoppers kicked off the first half of 2025 with the same energy as they did in 2024 – cautious, calculated, and weary of looming economic challenges. So what does holiday 2025 look like in a time of increasing economic pressure, rapidly changing consumer optimism, and artificial intelligence? Why are shoppers leaning into these tools?

Retail 52

Retail Price Profit margin Promote 52

SaaStr

MAY 21, 2025

24% GAAP profit margins! link] — Akshay Krishnaswamy (@hyperindexed) May 5, 2025 5 Interesting Learnings: 1. For context, the Rule of 40 is a benchmark for SaaS companies that adds revenue growth rate and profit margin, with 40% considered healthy. They’ve found both epic growth and epic profitability.

Profit margin 57

Profit margin Manufacturing Government Drivers/motivators 57

SaaStr

JANUARY 9, 2023

Amidst oversaturated markets and economic downturns, how are SaaS companies navigating acquiring more users and hitting high-profit margins? By 2025, more than half of the workforce will be made up of millennials and Gen Zs, with the innovative ideas they bring to the table. . Workforce distribution. User behavior.

Non-Profits 98

Non-Profits Growth Profit margin B2C 98

Hubspot

NOVEMBER 18, 2020

Inclusive organizations report 28% higher revenue, 2x net income, and 30% better economic performance on profit margin. 43% of sales leaders believe customer satisfaction is the top insight for measuring sales performance. 43% of sales leaders believe customer satisfaction is the top insight for measuring sales performance.

Profit margin 99

Profit margin Quota B2B Commission 99

Martech

MARCH 17, 2022

That’s given rise to RevOps, short for revenue operations, which is a relatively new organizational structure that seeks to improve alignment between marketing, sales and customer success by bringing separate operation teams together, establishing one reporting line and driving common revenue goals. Cutting costs across various departments.

Profit margin 122

Profit margin Teamwork Price Growth 122