Partners in Excellence

FEBRUARY 8, 2025

And that importance is displayed in a variety of ways, not just the solution and after sale support. <div class="post-info"> Posted on February, 2025 </div> appeared first on Partners in EXCELLENCE. But whoever their customer is, they seek to make themselves important to the customer.

Customers 62

Customers Clients Strategize Technology 62

SaaStr

MAY 4, 2025

It’s already fundamentally remade the contact center and post-sales. This is already happening in customer support, and sales is next. 2025 And The Rise of the Mech AE (Account Executive) 7. We Just Won’t Need as Many SMB Sales Reps. At least, the best AEs. The mid tier AEs?

Appointment 60

Appointment Gaming Sales Contact 60

SaaStr

MARCH 6, 2025

One of the classic original SaaStr posts was on the Top 10+ Questions to Ask a VP of Sales Candidate. All the questions still hold today, but I wanted to update them for 2025. It’s a different world today, AI-fueled, often distributed and hybrid, and with inflation both in titles (CRO or VP Sales) and compensation expectations.

Quota 70

Quota Sales Up-sell Lead generation 70

SaaStr

JUNE 26, 2025

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Five years ago, support teams worried AI would eliminate jobs.

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60

Martech

MARCH 4, 2025

Marketing is no longer a support function but a strategic growth driver, influencing everything from brand to demand. From sales support to strategic business driver Historically, B2B tech marketing played a critical support role, primarily focused on lead generation, sales enablement and event execution.

Drivers/motivators 126

Drivers/motivators Strategize B2B Growth 126

SaaStr

APRIL 28, 2025

AI Will Merge Sales, Support, and Success The traditional siloed approach to customer interactions is crumbling. Soon, there won’t be separate paths for sales, support, and successjust one intelligent AI that handles all customer needs.

Negotiate 97

Negotiate Contract E-commerce Price 97

Highspot

NOVEMBER 9, 2023

Post-Sale Relationship Management Data Capture: The digital sales room continues to capture data related to customer interactions and engagement, enabling businesses to maintain a complete record of their customer relationships. The digital sales room is more than just a buzzword; it’s a game-changer in the world of sales.

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59