Remove Account management Remove Assembly Line Remove Product Remove Trust
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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

We are creating massive sales assembly lines optimizing the order taking process. We differentiate our offerings through nuances of product differences, hoping we can make one feature/function important to the customer, but mostly we win through pricing. Rather than becoming value creators, we are becoming order takers.

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No More Quotas, No More Commission: Sales Without SDRs

Sales Hacker

Make prospecting videos, follow-ups, product demos, and other communications that drive virtual selling. The second aspect of the predictive revenue model is the sales assembly line or seller specialization or sales handoffs , primarily the AE/CSM split. Try Vidyard for free by signing up at Vidyard.com/free.

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Expecting Our People To Think For Themselves

Partners in Excellence

To put customers on an assembly line where they are touched by an SDR, moved to an account manager, moved to a demo-er, moved to the next step and the next and the next…until the customer makes a decision. These people are the most productive. Holding ourselves and them accountable for that.

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The Problem With Efficiency

Partners in Excellence

Prospectors prospect, account managers account manage, product line specialists are expert in their product lines, and on and on… Each role is precisely defined, we have the metrics to by which we constantly measure performance. They go from being MQLs to SQLs to qualified opportunities.

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4 Key Components to a Winning Handoff Process for SaaS Companies

Sales Hacker

Isn’t it ultra-satisfying to watch a perfectly automated factory assembly line? Salespeople create relationships, but it has traditionally been up to the customer success or account management team to nurture them. It could be cars, machinery, or maybe just ice cream sandwiches. See how smooth things are?

Process 76
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Are “Traditional” Selling Skills Even Relevant Anymore?

Partners in Excellence

And, there’s always endless product training (actually most of sales training ends up not being selling skills, but instead product training.). Rather than heavily product selling focused, they leverage more customer focused language, but under the covers, they haven’t changed substantively.

Sell 92
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Who Owns The Customer Relationship?

Partners in Excellence

Yet, it seems that too much of how we actually manage the customer engagement life cycle seems to ignore the importance of developing relationships with our customers. Through their use of the product, the “relationship” gets passed from one person or department, to another. How do we build trust across our organizations?